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Windows 7: BSOD while playing games of all kinds

07 Nov 2015   #1
bsodgawwd

Windows 7 Home Premium x64
 
 
BSOD while playing games of all kinds

Hello all! First time posting to a forum but I am at completely at a loss.

I have had this comp for more than a few years and have dealt with problems here and there for a bit.
The past couple BSOD's I've had were specifically playing WoW, I've attached the dmp files for the crashes as well as my PC Info. I also play CS:GO and league with infrequent to rare BSOD's.

If I may please have help from the community it would be greatly appreciated!


My System SpecsSystem Spec
.
08 Nov 2015   #2
axe0

Windows 10 Pro
 
 

Hi bsodgawwd,

Welcome to the 7forums.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD




BSOD while playing games of all kinds Diagnostic Test BSOD while playing games of all kinds
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
2: kd> lmvm atikmdag
start             end                 module name
fffff880`10ed6000 fffff880`123e0000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Tue Aug 04 05:28:52 2015 (55C03174)
    CheckSum:         014A6ED0
    ImageSize:        0150A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
IMAGE_NAME:  memory_corruption
My System SpecsSystem Spec
08 Nov 2015   #3
bsodgawwd

Windows 7 Home Premium x64
 
 

Hey axe0,

Thank you for the quick response! In the meantime I ran sfc /scannow, no problems detected, however I also ran Windows Diagnostic Tool Extended and set it to pass 8x-unfortunately it detected an error. I've never encountered this before and this is my first custom pc. Is this something fixable or do I get new RAM? Is there a memory test file that states specifically what is wrong with the memory?

From here, I will test each stick(I have 2 sticks) by itself and see if one or both are bad. Yet to install the drivers from AMD-did any of the logs indicate that the amd drivers are a problem? Just curious because I had just formatted this HDD and reinstalled windows and installed the latest drivers from the AMD website, but if it says so I shall do it again!

I know it is a lot of questions but thank you for you time in advance!
My System SpecsSystem Spec
.

08 Nov 2015   #4
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by bsodgawwd View Post
Yet to install the drivers from AMD-did any of the logs indicate that the amd drivers are a problem? Just curious because I had just formatted this HDD and reinstalled windows and installed the latest drivers from the AMD website, but if it says so I shall do it again!
To explain it a little more
Quote   Quote: Originally Posted by axe0 View Post
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD

Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
2: kd> lmvm atikmdag
start             end                 module name
fffff880`10ed6000 fffff880`123e0000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Tue Aug 04 05:28:52 2015 (55C03174)
    CheckSum:         014A6ED0
    ImageSize:        0150A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The atikmdag driver is an AMD video driver.
The atikmpag driver is another AMD video driver, but I didn't see that one.
My System SpecsSystem Spec
08 Nov 2015   #5
bsodgawwd

Windows 7 Home Premium x64
 
 

They are both in the c:\windows\system32\drivers and also in the C:\AMD\AMD-Catalyst-15.7.1-With-DOTNet45-Win7-64bit\Packages\Drivers\Display\W76A_INF\B187676

I also made sure the environmental variables under path had both of these locations.

Still awaiting tonight to test the individual sticks-in the meantime, been looking at cheaper sticks on ebay.
My System SpecsSystem Spec
09 Nov 2015   #6
bsodgawwd

Windows 7 Home Premium x64
 
 

Just found the logs for the memtest via windows from testing the one stick last night. 1 did not pass and originally I tested both at once. I am going to test this last stick but I am assuming that 1 is good and one is bad.

What would be the next step?
My System SpecsSystem Spec
09 Nov 2015   #7
axe0

Windows 10 Pro
 
 

To test each stick in another slot to determine of truly a stick is causing problems or a slot.
My System SpecsSystem Spec
11 Nov 2015   #8
bsodgawwd

Windows 7 Home Premium x64
 
 

Ohhhkay, finally got done with all the testing.

2 sticks. 2 slots:
__________________________________________

Stick 1 Slot A - pass
Stick 2 Slot A - pass

Stick 1 Slot B - pass
Stick 2 Slot B - fail

Slot is bad on mobo? If so, what would be the next step?

Thank you again for all your help!
My System SpecsSystem Spec
11 Nov 2015   #9
axe0

Windows 10 Pro
 
 

Please clean the sticks and slots properly if necessary, reseat them properly and try running the test again.
These results aren't really clear unfortunately.
My System SpecsSystem Spec
11 Nov 2015   #10
bsodgawwd

Windows 7 Home Premium x64
 
 

Before I started all this I used an air mattress pump to dust the whole pc, including the RAM sticks and slot-figured it would be a lot like blowing into nintendo games in the past.

I'll test the slot again, with each stick and get back to you. Would it help if I sent the details from the System logs?

I am reading around and it seems like a new mobo is in order. Wish it were more modular but hey better than console to game.
My System SpecsSystem Spec
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 BSOD while playing games of all kinds




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