BSOD with games/idle/logging into windows, 0x0000007a/f4, have dumps

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  1. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD with games/idle/logging into windows, 0x0000007a/f4, have dumps


    So first I'd like to say I've been having these blue screens for awhile. At first it was just with games, then I started to have my computer freeze one application at a time and never unfreeze. Sometimes my windows explorer simply freezes and disappears. I had originally done a memtest and ran other appropriate tests on my SSD/HD, and ended up reinstalling my OS entirely as nothing looked wrong. For a few weeks it was perfectly fine, now its gotten to where if I don't blue screen idling I will blue screen playing something. Despite the amount of BSOD's I've had, I only have the 3 dump files to work with. I'm leaning towards replacing my ssd/ram entirely, but I'd like to avoid that if possible. I followed the guide for BSOD posting instructions but if I've left something out I'll fix it asap.

    edit: I forgot to mention as well 9/10 times after I blue screen after rebooting I get a message saying no boot device is detected. To get around it I have to cut all power to my pc, unplug my hd, reboot with just my ssd plugged in and then turn off and re-plug my hd back in.
    Last edited by Isley; 09 Nov 2015 at 16:33.
      My Computer


  2. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    Literally any help at this point would be great.
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

       Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Tweakbit, please remove them as it may cause trouble.

       Note
    I do not know a way to find out what drivers have been installed with this program






    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check

    Run HDTune to scan for errors, health and benchmark.
    Let me know what the results are, prefered screenshots.

    There are Input/Output errors, meaning the data can't be read from the hard drive.
    This can be due to a faulty/failing hard drive
    Code:
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fb400000e8, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000000e, error status (normally i/o status code)
    Arg3: 00000001fbe10884, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff6800001d000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    Code:
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa800b3dc060, Terminating object
    Arg3: fffffa800b3dc340, Process image file name
    Arg4: fffff800031c8f80, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    ----- ETW minidump data unavailable-----
    
    PROCESS_OBJECT: fffffa800b3dc060
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    BUGCHECK_STR:  0xF4_IOERR
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`0cfbae38 fffff800`03258202 : 00000000`000000f4 00000000`00000003 fffffa80`0b3dc060 fffffa80`0b3dc340 : nt!KeBugCheckEx
    fffff880`0cfbae40 fffff800`0317dc3b : ffffffff`ffffffff fffffa80`0cf9eb50 fffffa80`0b3dc060 fffffa80`0b3dc060 : nt!PspCatchCriticalBreak+0x92
    fffff880`0cfbae80 fffff800`0317a7e4 : ffffffff`ffffffff 00000000`00000001 fffffa80`0b3dc060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29cb6
    fffff880`0cfbaed0 fffff800`02ec1493 : fffffa80`0b3dc060 fffff800`c0000006 fffffa80`0cf9eb50 00000000`00970c80 : nt!NtTerminateProcess+0xf4
    fffff880`0cfbaf50 fffff800`02ebda50 : fffff800`02f42929 fffff880`0cfbba38 fffff880`0cfbb790 fffff880`0cfbbae0 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`0cfbb0e8 fffff800`02f42929 : fffff880`0cfbba38 fffff880`0cfbb790 fffff880`0cfbbae0 00000000`00971990 : nt!KiServiceLinkage
    fffff880`0cfbb0f0 fffff800`02ec1882 : fffff880`0cfbba38 00000000`000713b8 fffff880`0cfbbae0 00000000`00971468 : nt! ?? ::FNODOBFM::`string'+0x48074
    fffff880`0cfbb900 fffff800`02ec03fa : 00000000`00000000 00000000`76b48af4 00000000`00000001 00000000`000713b8 : nt!KiExceptionDispatch+0xc2
    fffff880`0cfbbae0 00000000`76cf8f72 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`009713b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76cf8f72
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xf4_ioerr_image_csrss.exe
    
    FAILURE_ID_HASH:  {183378f4-a174-8cab-8ad7-e5d860a58439}
    
    Followup: MachineOwner
      My Computer


  4. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Tweakbits wasn't my doing so I have no idea what it installed besides an audio driver. But it was installed maybe a week ago, these blue screens have been happening for over a month. I don't have a restore point either.

    Daemon tools is removed, I did a chkdsk, took a bit but it just ran normally. I uploaded screenshots of my ssd's Tune scans, doing my HDD at the moment.
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    For an SSD the minimum is low, how old is the SSD?
      My Computer


  6. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    Not even 6 months since I first bought it. According to the Samsung Magician software, its healthy and its firmware is updated.
      My Computer


  7. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    Sorry it took so long. I have the screens of the HD Tune runs. I don't have a picture of it but the SeaTools test said passed. Not really sure where to go from here.
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Also performed chkdsk on the HDD?
    Please reseat the hard drives so they are garanteed properly connected.
      My Computer


  9. Posts : 25
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    Yeah, the chkdsk took a lot longer but it just ran normally. Yesterday I reseated them, which I can again to be safe. I haven't crashed in a day so far.

    Scratch that, while idling I just crashed again. Everything starting with windows 7 started to close followed by 0x000000f4 BSOD again. No dump file was produced.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10




    Diagnostics Test

     System File Check


    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My Computer


 
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