Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Unexpected Shutdown

10 Nov 2015   #1
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Unexpected Shutdown

Unexpected shutdown - Win7 Pro 32-bit. First time on this O/S. Windows updates completed. Hobby project: Dell Latitude C640; 2GB RAM; NEW 60GB hdd. When Win7 Ultimate was installed (a previous thread), I checked memory sticks independently with Win 7 memory checker -- all was okay. Would someone please analyze and point me in the right direction? Thank you.


My System SpecsSystem Spec
.
10 Nov 2015   #2
axe0

Windows 10 Pro
 
 

Please run the DM Log Collector again, there are several files missing.
Before uploading, check if the content is at least
  • 18 .txt,
  • 1 .nfo,
  • 1 or more dump files
If this is NOT the case, try booting in safe mode and run the tool again.
My System SpecsSystem Spec
10 Nov 2015   #3
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
From Safe Mode

Looks better to me but maybe still incomplete .......
My System SpecsSystem Spec
.

10 Nov 2015   #4
axe0

Windows 10 Pro
 
 

What OS was previously installed?
Your BIOS dates from 2004, 5 years before Windows 7 was released.
My System SpecsSystem Spec
10 Nov 2015   #5
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Dell says the unit shipped 1/15/2003 with XP Pro. The counterfeit Windows 7 Ultimate OS was installed when I purchased the unit on eBay. Strange, but the laptop has what appears to be a good "Windows 7" decal on the lower right hand side of the laptop , right next to the "Intel Pentium Inside" decal. Obviously another fake. I updated the BIOS to the A10 (latest) version after I received the unit, before I installed Win7 Pro.
My System SpecsSystem Spec
10 Nov 2015   #6
axe0

Windows 10 Pro
 
 

Besides of the BIOS, I cannot real quick find something else then checking your memory.
This time prefered to run MemTest86+, the built-in feature isn't really as good as MemTest86+



Unexpected Shutdown Diagnostic Test Unexpected Shutdown
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

My System SpecsSystem Spec
10 Nov 2015   #7
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Will do the Memtest86 overnight tonight. Will post results and also update specs on this "project" laptop tomorrow. Thanks much!!
My System SpecsSystem Spec
11 Nov 2015   #8
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

I ran Memtest86 all night. 11 passes with 0 errors. Laptop's system specs updated per the tutorial. Thank you.
My System SpecsSystem Spec
Reply

 Unexpected Shutdown




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
unexpected shutdown
good day. a have a problem about unexpected shutdown problem signature: Problem event name BlueScreen OS Version 6.1.7601.2.1.0.256.1 Locale ID 1033 Additional information about the...
BSOD Help and Support
unexpected Shutdown
hy.,., my computer report unexpected shutdown detail: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1057 Additional information about the problem: BCCode: 1e
BSOD Help and Support
Unexpected Shutdown
Hi, I am getting an unexpected shut down last few weeks ago. So, i refer to the GeekBuddy by COMODO. Somehow, the technician found out that my Windows is corrupted. I am not very sure whether he had fixed the problem already or not? But today, when i was resuming my hibernated computer.. My...
BSOD Help and Support
Unexpected Shutdown :(
I bought a new comp few days back and i am facing the 'Unexpected Shutdown' issue........ the computer shutdowns only when i run games Here's the problem: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1
BSOD Help and Support
Unexpected Shutdown
Hi, I was using my laptop for general browsing, when all of a sudden, it turned off. At first, I tried turning it back on, but it wouldn't, so I plugged in the charger and it turned on. It then reported that windows hadn't shutdown safely etc. The thing is though, I checked the battery levels...
General Discussion
Unexpected shutdown
I have the following setting for my power options: 1. Low battery action: sleep 2. Critical battery action: hibernate Unfortunately my laptop never goes to the sleep mode. It directly goes in the hibernate mode. Once I resume from hibernation the laptop shuts down automatically after...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:47.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App