Bsod While playing World of Warcraft

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  1. Posts : 7
    Windows 7 Home 64bit
       #1

    Bsod While playing World of Warcraft


    Hello,

    I've receive multiple BSOD on my fairly new computer. Some times I received a Bccode 116, other times I do not. I have restored an earlier version on windows. I have deleted video drivers, both manually and with DDU. I have then reinstalled various drivers to help remedy the situation. my computer consists of:

    Gigabyte G1 Sniper z97
    Intel I5 4590
    MSI GTX 970 4g
    (2) Ripjaws 8g ddr3 1866 MHz
    Seasonic 620w psu

    I have attached the diagnostic, any and all help is greatly appreciated.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi lolfrustrated,

    I suggest you run the DM Log Collector tool again and check if the zip contains at least
    • 18 .txt
    • 1 .nfo
    • 1 or more .dmp

    files. In most cases it comes in handy to have all the files complete for better analysis.

    If the zip doesn't have these files, try booting in safe mode and run the tool again.
      My Computer


  3. Posts : 7
    Windows 7 Home 64bit
    Thread Starter
       #3

    axe0,

    ok I used the SF Diagnostic tool the first time, old version I suppose. Here is the current DM Log Collector
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Unfortunately the dumps aren't loading properly. Odd as I get that lately very regularly, although my setup is proper and other dumps I can load without any problem.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

    Let me know how it goes.
      My Computer


  5. Posts : 7
    Windows 7 Home 64bit
    Thread Starter
       #5

    Uninstalled all NVidia drivers then ran DDU. I installed the two drivers (most recent version) as a clean install. I logged into WoW, When I started a pet battle it crashed again. included is the DM log collector ran in safe mode.

    I have tried multiple combinations of rolling back drivers with clean install to see if any became corrupted. I even installed the drivers directly from the MSI disk that came with the GPU.

    As an added measure I ran Furmark v 1.17 last night for 15 minutes:

    FPS 117; Min fps 94; Max fps 119
    105,000 frames
    temp did not go over 70c

    As AA x8:

    42 fps
    temp did not go over 66c
    ran for 5 minutes
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    About Furmark



    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

       Note
    Run Furmark for around 30 minutes


       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My Computer


  7. Posts : 7
    Windows 7 Home 64bit
    Thread Starter
       #7

    Ran Furmark again for 1hour and 20 minutes.


    ran 560k frames

    max temp was 70c
    FPS Min 93; Max 120; Avg 117
    Last edited by lolfrustrated; 16 Nov 2015 at 02:43. Reason: upload file
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Please give description of what happened and what you were doing.
      My Computer


  9. Posts : 7
    Windows 7 Home 64bit
    Thread Starter
       #9

    During the Furmark test I simply let it run. there was no artifacts.

    During the most current BSOD I was again playing World of Warcraft.

    When my computer BSod's I am playing WoW. It has never Bsod, during any other operation. The shut down has occurred anywhere from a minute within fully logging in to a couple hours of playing. There is no pattern to what I am doing to when the error occurs. Sometimes I am actively doing a quest or a pet battle, sometimes during raid. Other times I am AFK and the computer restarts.
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Is there any particular program running in the background?
      My Computer


 
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