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Windows 7: Bsod While playing World of Warcraft

13 Nov 2015   #1
lolfrustrated

Windows 7 Home 64bit
 
 
Bsod While playing World of Warcraft

Hello,

I've receive multiple BSOD on my fairly new computer. Some times I received a Bccode 116, other times I do not. I have restored an earlier version on windows. I have deleted video drivers, both manually and with DDU. I have then reinstalled various drivers to help remedy the situation. my computer consists of:

Gigabyte G1 Sniper z97
Intel I5 4590
MSI GTX 970 4g
(2) Ripjaws 8g ddr3 1866 MHz
Seasonic 620w psu

I have attached the diagnostic, any and all help is greatly appreciated.


My System SpecsSystem Spec
.
13 Nov 2015   #2
axe0

Windows 10 Pro
 
 

Hi lolfrustrated,

I suggest you run the DM Log Collector tool again and check if the zip contains at least
  • 18 .txt
  • 1 .nfo
  • 1 or more .dmp
files. In most cases it comes in handy to have all the files complete for better analysis.

If the zip doesn't have these files, try booting in safe mode and run the tool again.
My System SpecsSystem Spec
13 Nov 2015   #3
lolfrustrated

Windows 7 Home 64bit
 
 

axe0,

ok I used the SF Diagnostic tool the first time, old version I suppose. Here is the current DM Log Collector
My System SpecsSystem Spec
.

14 Nov 2015   #4
axe0

Windows 10 Pro
 
 

Unfortunately the dumps aren't loading properly. Odd as I get that lately very regularly, although my setup is proper and other dumps I can load without any problem.

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

Let me know how it goes.
My System SpecsSystem Spec
14 Nov 2015   #5
lolfrustrated

Windows 7 Home 64bit
 
 

Uninstalled all NVidia drivers then ran DDU. I installed the two drivers (most recent version) as a clean install. I logged into WoW, When I started a pet battle it crashed again. included is the DM log collector ran in safe mode.

I have tried multiple combinations of rolling back drivers with clean install to see if any became corrupted. I even installed the drivers directly from the MSI disk that came with the GPU.

As an added measure I ran Furmark v 1.17 last night for 15 minutes:

FPS 117; Min fps 94; Max fps 119
105,000 frames
temp did not go over 70c

As AA x8:

42 fps
temp did not go over 66c
ran for 5 minutes
My System SpecsSystem Spec
15 Nov 2015   #6
axe0

Windows 10 Pro
 
 

About Furmark



Bsod While playing World of Warcraft Diagnostic test Bsod While playing World of Warcraft
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
My System SpecsSystem Spec
16 Nov 2015   #7
lolfrustrated

Windows 7 Home 64bit
 
 

Ran Furmark again for 1hour and 20 minutes.


ran 560k frames

max temp was 70c
FPS Min 93; Max 120; Avg 117
My System SpecsSystem Spec
16 Nov 2015   #8
axe0

Windows 10 Pro
 
 

Please give description of what happened and what you were doing.
My System SpecsSystem Spec
17 Nov 2015   #9
lolfrustrated

Windows 7 Home 64bit
 
 

During the Furmark test I simply let it run. there was no artifacts.

During the most current BSOD I was again playing World of Warcraft.

When my computer BSod's I am playing WoW. It has never Bsod, during any other operation. The shut down has occurred anywhere from a minute within fully logging in to a couple hours of playing. There is no pattern to what I am doing to when the error occurs. Sometimes I am actively doing a quest or a pet battle, sometimes during raid. Other times I am AFK and the computer restarts.
My System SpecsSystem Spec
17 Nov 2015   #10
axe0

Windows 10 Pro
 
 

Is there any particular program running in the background?
My System SpecsSystem Spec
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 Bsod While playing World of Warcraft




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