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Windows 7: Random blue screen (ntoskrnl.exe+73e80)

16 Nov 2015   #1
thliaw

Windows 7 Professional 64-bit SP1
 
 
Random blue screen (ntoskrnl.exe+73e80)

Hi guys,

I am getting frustrated and need your help here. I am facing a random blue screen starting a month ago, i thought it was related to my ram, but i ran memtest for whole night but could not find a single error. Even i install a new ram the BSOD still happens randomly.

Here i attach the perfmon report, SysnativeFileCollectionApp.zip output file and also the most recent minidump created by Windows.
OS - Windows 7 Pro 64bit
It came with DOS( no windows )
Full retail version windows i bought separately from retailer
Age of system (hardware) 4 years
Age of OS installation - 11/3/2011, 2:22:41 PM

CPU - i7-2670qm
ATI Radeon HD6990m
Crucial DDR3 1600Mhz 8GB x 2 (Initially was using Apacer 1333Mhz 4GB x 2)
HM67 RevB3, chipset Sandy Bridge Rev09

System Manufacturer
Clevo P170HMx Notebook

Thanks in advance,
thliaw


My System SpecsSystem Spec
.
24 Nov 2015   #2
axe0

Windows 10 Pro
 
 

Hi thliaw,

I'm very sorry for the delay, there aren't many people in this section.
Are you still requiring help?
If so, please use the tool again and upload a new zip file.
My System SpecsSystem Spec
03 Dec 2015   #3
thliaw

Windows 7 Professional 64-bit SP1
 
 

Hi axe0,

Thank you for replying to my thread, there is no more BSOD after i have cleaned up my notebook using alcohol wipe on ram, ram slots and motherboard.

Have a nice day

Thanks & BRs,
thliaw
My System SpecsSystem Spec
.

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