Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Caused by driver ntoskrnl.exe

20 Nov 2015   #21
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

WalesTale, see if you can restore the system to before you uninstalled the drivers that kept you from booting. Please read the info and warning boxes. System Restore


My System SpecsSystem Spec
.
21 Nov 2015   #22
WalesTale

Windows 7 Professional 64-bit
 
 

Hi Essenbe, in my frustration I ended up just reinstalling windows. Looking back now it wasn't the best choice because a couple hours after getting everything set up again I had another BSoD.

At that point I decided to call AMD tech support. After a quick conversation I was told it was probably a hardware failure on my GPU (something to do with HDMI sound). I was asked to open the Device Manager and disable the "AMD High Definition Audio Devise" driver under "Sound, video and game controllers" and restart my computer.

So far I have been crash free! My HDMI sound no longer works but I didn't use that to begin with so not a huge loss there.
My System SpecsSystem Spec
21 Nov 2015   #23
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Sorry to hear its a hardware failure. is it still under warranty? can you RMA it?
My System SpecsSystem Spec
.

21 Nov 2015   #24
WalesTale

Windows 7 Professional 64-bit
 
 

No, but it's a pretty old card so it's probably time for an upgrade anyways.

Thanks for the help though.
My System SpecsSystem Spec
21 Nov 2015   #25
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Your Motherboard Chipset drivers have Audio and HDMI drivers in them. AMD puts audio and HDMI driver in their graphics drivers. 2 audio/HDMI drivers can cause a conflict and may be your issue. For AMD tech support to pick up on that issue, means they are aware of the problem. You could try doing a clean install of the AMD drivers, but do a custom install and install nothing but the Graphics drivers. Those are all you need anyway. Then enable HDMI and see if you still get the crashes. If you do, just disable HDMI in device manager again.
My System SpecsSystem Spec
Reply

 BSOD Caused by driver ntoskrnl.exe




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD caused by driver (ntoskrnl.exe) /adress (ntoskrnl.exe+72a40)
Got my first blue screen of death tonight, had 2 firefox opened one watching youtube video another browsing internet. After bsod it restarted i login but just black screen with cursor, ctrl alt delete worked so i shut my computer down. Boot up normally after, check my minidump file, bsod cause...
BSOD Help and Support
BSOD caused by driver ntoskrnl.exe
I've tried using Bluescreenview to try and solve this issue on my own but haven't been able to. I've had a BSOD from this driver about 6 times in the past month. Sometimes while playing games or just browsing the internet. I hope I have provided all the information, if not please let me know....
BSOD Help and Support
BSOD caused by driver ntoskrnl.exe
I have gone to cmd and checked disk, also I checked ram until four windows of 2047mb were up to 30% with 0 erros and the bsod in safemode network. I went on safemode and the ntoskrnl.exe BSOD'd my safemode w/ network. I have attached my DUMP files so that you experts can analyze it with your godly...
BSOD Help and Support
BSOD caused by driver NTOSKRNL.exe
Hi, I have an HP Pavilion DV5-2074dx. It is about a year old. I bought the computer and took it with me to IRaq. I came home and had the computer serviced for a cracked screen. At the repair facility I had them upgrade the memory for me. I double the available memory tp 6. These are my computer...
BSOD Help and Support
BSOD Caused by Driver ntoskrnl.exe
Having seen other help from this forum I thought I'd post my problem and see if you guys could help me out. I just built my girlfriend's PC a few days ago, all was well but now a BSOD appears randomly, so after using BlueScreenView on the dump files it all originates from one driver. The PC...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:30.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App