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Windows 7: BSOD Caused by driver ntoskrnl.exe

17 Nov 2015   #1
WalesTale

Windows 7 Professional 64-bit
 
 
BSOD: ntoskrnl.exe, atihdw76.sys

I have had my computer BSOD twice (at leased 5 times now) in the past couple of days for seemingly no reason at random times.
My computer temps are all bellow 40c after reboot and I have nothing overclocked.

*update Nov 19.* Most BSod seem to happen when playing games. Mainly GTA 5 Online and Warframe.

Any help would be appreciated.
Thanks in advance.


My System SpecsSystem Spec
.
17 Nov 2015   #2
WalesTale

Windows 7 Professional 64-bit
 
 

*update* I had my computer BSOD on me again and this time I had auto restart turned off. I caught that it mentioned a driver called atihdw76.sys. So I made sure my GPU drivers are up to date. They are, but I haven't messed with my GPU drivers since I installed them back in September.

I added a new dm log to the original post.
My System SpecsSystem Spec
17 Nov 2015   #3
WalesTale

Windows 7 Professional 64-bit
 
 

If I missed something I needed to do to get assistance please let me know.
My System SpecsSystem Spec
.

20 Nov 2015   #4
WalesTale

Windows 7 Professional 64-bit
 
 

So I reinstalled my GPU drivers, Sadly it hasn't seemed to fix my problem. Im really lost as to what to do here. Maybe its my video memory failing? idk.

New dm log and a picture of the last BSOD has been added to the original post.
My System SpecsSystem Spec
20 Nov 2015   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa800c7f7000, 0, fffff88004ce7850, 0}

*** WARNING: Unable to verify timestamp for AtihdW76.sys
*** ERROR: Module load completed but symbols could not be loaded for AtihdW76.sys

Could not read faulting driver name
Probably caused by : AtihdW76.sys ( AtihdW76+6850 )

Followup: MachineOwner
---------

7: kd> lmvm atihdw76
start             end                 module name
fffff880`04ce1000 fffff880`04cfd000   AtihdW76 T (no symbols)           
    Loaded symbol image file: AtihdW76.sys
    Image path: AtihdW76.sys
    Image name: AtihdW76.sys
    Timestamp:        Tue Jul 07 10:53:25 2015 (559B2A0D)
    CheckSum:         0001AD84
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The ATI audio function driver is flagged as an issue. See if a more up-to-date driver is available here:
Support & Drivers
My System SpecsSystem Spec
20 Nov 2015   #6
WalesTale

Windows 7 Professional 64-bit
 
 

I wasn't able to find any drivers for ATI audio function on AMD's website.
I did double check what version of Catalyst Software Suite I have installed which are 15.7.1 just like the newsest drivers listed here:
AMD Catalyst™ Driver
My System SpecsSystem Spec
20 Nov 2015   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Try this please. Uninstall all ATI drivers including the Catalyst Software Suite. Reboot, then run Windows Update and install the ATI driver offered under Optional Updates. Afterwards use as normal and see if the system stays stable. Do NOT update further.
My System SpecsSystem Spec
20 Nov 2015   #8
WalesTale

Windows 7 Professional 64-bit
 
 

I uninstalled all amd drivers, rebooted, and installed the drivers windows update found. On the second reboot all I got was a black screen. Sadly, I stepped out of the room like an idiot so I don't know if it posted or not. (I'm posting from my phone at the moment.)
My System SpecsSystem Spec
20 Nov 2015   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Boot in Safe Mode, then navigate to C:\Windows\Minidump.....is there a new BSOD .dmp file there?
My System SpecsSystem Spec
20 Nov 2015   #10
WalesTale

Windows 7 Professional 64-bit
 
 

No, the last .dip file is from 11/19/2015 at 9:57pm
My System SpecsSystem Spec
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 BSOD Caused by driver ntoskrnl.exe




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