0x0000007E blue screen error

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  1. Posts : 10
    Windows 7 Ultimate x64
       #1

    0x0000007E blue screen error


    my laptop keeps on getting blue screens whenever it restart or shutdown.

    laptop specs: HP Pavilion 17-g084ca Product Specifications | HP® Customer Support
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi hao19,

    I'm very sorry for the delay, there aren't many people in this section.
    Are you still requiring help?
    If so, please use the tool again and upload a new zip file.
      My Computer


  3. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #3

    axe0 said:
    Hi hao19,

    I'm very sorry for the delay, there aren't many people in this section.
    Are you still requiring help?
    If so, please use the tool again and upload a new zip file.
    Why do I need to run the tool again and reupload? Can't you analyze my original upload?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Wouldn't be worth it, because the data is simply old.

    In the 6 days things that are relevant could have happened what will be missed then.
      My Computer


  5. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Now I cannot shutdown normally, instead, my laptop just displays this weird graphical glitch
      My Computer


  6. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #6

    anyone here?
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    Sorry for the delay, I missed this thread.

    Do you have made progress in the 1.5 month?
      My Computer


  8. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #8

    axe0 said:
    Sorry for the delay, I missed this thread.

    Do you have made progress in the 1.5 month?
    I now no longer get the blue screen error but I can no longer shutdown my computer normally. Instead, I have to use the command "shutdown -s -t 0" to shutdown my laptop. This seems to be due to the fact that the Microsoft Watchdog Timer cannot start and in device manager it shows the message, "This device cannot start. (Code 10)"
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    Please make a screenshot of your device manager and run following command in admin command prompt 3 times
    Code:
    chkdsk /r
      My Computer


  10. Posts : 99
    Windows 7 pro x64 (or win 10 pro)
       #10

    I had that after downgrading from win 10 forcing me to format and fresh install win 7. Its to do with either the bios settings for the hdd being incorrectly set to IDE instead of SATA or it could be the win hdd was renamed from c:\ to another letter, if you have tge blue screen on every boot during the boot logo then a reinstall is all that will fix it. But if you are able to login and use the computer then it is something else that im not sure of
      My Computer


 
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