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Windows 7: Random freezes with buzzy sound(even using driver verifier for BSOD's)

19 Nov 2015   #1
kingadrian

Windows 7 Ultimate x64
 
 
Random freezes with buzzy sound(even using driver verifier for BSOD's)

**First of all, I would like to apologize for my bad english, it is not my native language**

I really need help

Hi, I've been using ubuntu 12.04 for almost 2 years, so a few months ago I decided to install windows 7 (mostly for gaming). since the first week my pc just lock up (freeze) at random times, also do a buzzy sound from the speakers. I did a clean install again but didn't work, I've tried installing windows 8, 8.1 as well but it still freezes.

Already tried updating drivers (using differents softwares like driver booster or slimdrivers), scans for viruses, spyware, malware, updating the BIOS, repairing the registry, checking the CPU and GPU temps (which are good, so it's not overheating), also run memtest for about 17 hours (did 7 passes and without a single error) and NOTHING WORK

I decided to use driver verifier looking for a bad driver or something like that, but the pc still freeze and didn't show up any BSOD's. So I really don't know what to do know

Using ubuntu NEVER got me a freeze or crash, that's why I believe it's a software issue.

system specs:
CPU: AMD fx 6100 six core
GPU: Nvidia gt 730 1gb DDR5
Memory: 6GB DDR3 (4gb + 2gb Kingston)
Motherboard: A970M-A DELUXE
SO: Windows 7 ultimate x64


I need help


My System SpecsSystem Spec
.
20 Nov 2015   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Stop using Driver Booster and Slimware to download and install drivers - drivers from these sites have a poor reputation. All you need to do is access the manufacturers sites to get the appropriate driver.

For now, just do this, and nothing else:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
20 Nov 2015   #3
kingadrian

Windows 7 Ultimate x64
 
 

Thanks for your reply, here is the zip file.

Today after reading other forums, I found someone with the same problem, he did all kind of things and nothing worked, so he solved his problem installing windows 7 without SP1. He said that windows 7 with SP1 causes crashes and freezes on some computers. So I found a hotfix of microsoft for this problem, after I installed and restarted the pc, I didn't get any freeze yet (it's been around 7 hours).

I'll keep testing the pc for a couple days more and if I don't get more freezes I'll mark this thread as solved and add the link of the hotfix, maybe can be usefull for someone else.

If I get another freeze I will update this thread.

EDIT: Yup, just got another freeze, so the hotfix didn't work.
My System SpecsSystem Spec
.

21 Nov 2015   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {22e, fffff8800a386710, fffff9801d73caf0, 0}

*** WARNING: Unable to verify timestamp for xbcd.sys
*** ERROR: Module load completed but symbols could not be loaded for xbcd.sys
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )

Followup: MachineOwner
---------

4: kd> lmvm xbcd
start             end                 module name
fffff880`0a3c1000 fffff880`0a3c5b80   xbcd     T (no symbols)           
    Loaded symbol image file: xbcd.sys
    Image path: \SystemRoot\System32\Drivers\xbcd.sys
    Image name: xbcd.sys
    Timestamp:        Sat Oct 08 02:44:02 2011 (4E8F254A)
    CheckSum:         0000C5B1
    ImageSize:        00004B80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The Xbox driver is the issue, not Windows 7. Try updating it.

Code:
Nombre de host:                            DANIEL-PC
Nombre del sistema operativo:              Microsoft Windows 7 Ultimate 
Versión del sistema operativo:             6.1.7601 Service Pack 1 Compilación 7601
Fabricante del sistema operativo:          Microsoft Corporation
Configuración del sistema operativo:       Estación de trabajo independiente
Tipo de compilación del sistema operativo: Multiprocessor Free
Propiedad de:                              Daniel
Organización registrada:                   
Id. del producto:                          00426-OEM-8992662-00400
Install a genuine Windows 7 installation - that will help the issue.
My System SpecsSystem Spec
21 Nov 2015   #5
kingadrian

Windows 7 Ultimate x64
 
 

I had the freezes before installing the xbox driver (by now I have it disabled)

And yeah, I've tried with a genuine windows too, but it keeps freezing, then I started trying with differents windows (w8 x64, w8.1 x64), so I ended up with this windows .
My System SpecsSystem Spec
21 Nov 2015   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Go back to Ubuntu, you won't find a lot of help with a counterfeit Windows 7 installation here.
My System SpecsSystem Spec
21 Nov 2015   #7
kingadrian

Windows 7 Ultimate x64
 
 

ok
My System SpecsSystem Spec
05 Mar 2016   #8
kingadrian

Windows 7 Ultimate x64
 
 

Ok I finally solved my problem

I bought this motherboard: Amazon.com: ASUS M5A97 R2.0 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard: Computers & Accessories

It's been a week since I installed it and I haven't had any freeze or crash, so I guess it was a bad motherboard after all....
My System SpecsSystem Spec
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 Random freezes with buzzy sound(even using driver verifier for BSOD's)




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