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Windows 7: BSOD upon loading windows

21 Nov 2015   #1
Gaussmini

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD upon loading windows

Every time I tried to start the computer, it would display a BSOD while loading windows. From the BSOD screenshot, it appears to be display related. I have tried to do a system restore, update my Nvidia drivers etc but it doesn't work. I can enter safe mode with networking though but the display is all messed up!

Pls help me. Thanks


My System SpecsSystem Spec
.
21 Nov 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Gaussmini mate one dump that pops up is a graphics driver fault

Code:
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: fffff8000344c000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  5646c8c8

FAULTING_IP: 
nvlddmkm+15c150
fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`03d5e888 fffff880`06ce8134 : 00000000`00000116 fffffa80`090092d0 fffff880`07423150 00000000`00000000 : nt+0x74200
fffff880`03d5e890 00000000`00000116 : fffffa80`090092d0 fffff880`07423150 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`03d5e898 fffffa80`090092d0 : fffff880`07423150 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`03d5e8a0 fffff880`07423150 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`090092d0
fffff880`03d5e8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`06ce7e3e : nvlddmkm+0x15c150


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+15c150
fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nvlddmkm+15c150

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
Suggest you reinstall the driver for your card Drivers | GeForce
My System SpecsSystem Spec
21 Nov 2015   #3
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Hello and welcome Gaussmini mate one dump that pops up is a graphics driver fault

Code:
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: fffff8000344c000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  5646c8c8

FAULTING_IP: 
nvlddmkm+15c150
fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`03d5e888 fffff880`06ce8134 : 00000000`00000116 fffffa80`090092d0 fffff880`07423150 00000000`00000000 : nt+0x74200
fffff880`03d5e890 00000000`00000116 : fffffa80`090092d0 fffff880`07423150 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`03d5e898 fffffa80`090092d0 : fffff880`07423150 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`03d5e8a0 fffff880`07423150 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`090092d0
fffff880`03d5e8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`06ce7e3e : nvlddmkm+0x15c150


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+15c150
fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nvlddmkm+15c150

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
Suggest you reinstall the driver for your card Drivers | GeForce
You're not wrong since this is a 0x116, but you again have symbol errors

I however would like to add a thing, Daemon Tools.
Daemon tools appears in the startup items, Daemon tools is a program that is known for causing bluescreens.
Not only because it uses the SPTD.sys driver which in this case is not installed, but also because it uses a few of other drivers that are very poor coded and thus causing issues with Windows 7.
Quote:
Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools.
My System SpecsSystem Spec
.

21 Nov 2015   #4
Gaussmini

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Hello and welcome Gaussmini mate one dump that pops up is a graphics driver fault

Code:
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: fffff8000344c000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  5646c8c8

FAULTING_IP: 
nvlddmkm+15c150
fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`03d5e888 fffff880`06ce8134 : 00000000`00000116 fffffa80`090092d0 fffff880`07423150 00000000`00000000 : nt+0x74200
fffff880`03d5e890 00000000`00000116 : fffffa80`090092d0 fffff880`07423150 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`03d5e898 fffffa80`090092d0 : fffff880`07423150 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`03d5e8a0 fffff880`07423150 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`090092d0
fffff880`03d5e8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`06ce7e3e : nvlddmkm+0x15c150


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+15c150
fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nvlddmkm+15c150

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
Suggest you reinstall the driver for your card Drivers | GeForce
Unfortunately I have uninstalled and reinstalled the latest nvidia drivers so many times, I have lost count. It doesnt work and now i have resorted to plugging in to my integrated graphics card which sucks.
My System SpecsSystem Spec
21 Nov 2015   #5
Gaussmini

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Quote   Quote: Originally Posted by ICIT2LOL View Post
Hello and welcome Gaussmini mate one dump that pops up is a graphics driver fault

Code:
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: fffff8000344c000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  5646c8c8

FAULTING_IP: 
nvlddmkm+15c150
fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`03d5e888 fffff880`06ce8134 : 00000000`00000116 fffffa80`090092d0 fffff880`07423150 00000000`00000000 : nt+0x74200
fffff880`03d5e890 00000000`00000116 : fffffa80`090092d0 fffff880`07423150 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`03d5e898 fffffa80`090092d0 : fffff880`07423150 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`03d5e8a0 fffff880`07423150 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`090092d0
fffff880`03d5e8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`06ce7e3e : nvlddmkm+0x15c150


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+15c150
fffff880`07423150 48ff2501125a00  jmp     qword ptr [nvlddmkm+0x6fd358 (fffff880`079c4358)]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nvlddmkm+15c150

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
Suggest you reinstall the driver for your card Drivers | GeForce
You're not wrong since this is a 0x116, but you again have symbol errors

I however would like to add a thing, Daemon Tools.
Daemon tools appears in the startup items, Daemon tools is a program that is known for causing bluescreens.
Not only because it uses the SPTD.sys driver which in this case is not installed, but also because it uses a few of other drivers that are very poor coded and thus causing issues with Windows 7.
Quote:
Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools.
Yeah, I did remove Daemon Tools eventually. The problem still exist though and I had to switch to the motherboard integrated graphics card instead.
My System SpecsSystem Spec
21 Nov 2015   #6
axe0

Windows 10 Pro
 
 

Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

The problem with graphic driver updates is that sometimes the previous driver doesn't always get properly removed, which forces to a clean install to prevent this.
My System SpecsSystem Spec
21 Nov 2015   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Good stuff axe and I was wondering if that NVidia feature Control Panel might have some bearing on the machine if it is installed??
My System SpecsSystem Spec
21 Nov 2015   #8
axe0

Windows 10 Pro
 
 

If I'm correct, it'll be removed.
But it is just for the time of troubleshooting.
My System SpecsSystem Spec
23 Nov 2015   #9
Gaussmini

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please uninstall everything of Nvidia graphics using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

The problem with graphic driver updates is that sometimes the previous driver doesn't always get properly removed, which forces to a clean install to prevent this.
Thanks that did it for me!
My System SpecsSystem Spec
23 Nov 2015   #10
axe0

Windows 10 Pro
 
 

You're welcome

I'm glad that I could help and pleased to help.
My System SpecsSystem Spec
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