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Windows 7: Computer Crashing

26 Nov 2015   #1
PA724

Windows 7 32 bit
 
 
Computer Crashing

Dell Optiplex 745 running Windows 7 Professional Service Pack 1 32 bit operating system
Intel Core 2 CPU 6300 @ 1.86 GHz
4 GB of RAM

Just a few days the computer started crashing and giving me BSOD. Different codes each time, but I cannot understand any of them anyhow. Minidump file does not seem to be being created.

I have uploaded the file per your instructions.

Someone please help.


My System SpecsSystem Spec
.
26 Nov 2015   #2
PA724

Windows 7 32 bit
 
 
MemTest

Just ran MemTest86+ v 4.10 with no problems detected after one (1) full pass.
My System SpecsSystem Spec
26 Nov 2015   #3
PA724

Windows 7 32 bit
 
 

BSOD Screen Shot
My System SpecsSystem Spec
.

26 Nov 2015   #4
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
26 Nov 2015   #5
PA724

Windows 7 32 bit
 
 
Windows Genuine Activation Report

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-W77P3-QT826-2RMPH
Windows Product Key Hash: JEl2ofSQPjPrkCTU4MA9U6LSpIM=
Windows Product ID: 00371-OEM-8992536-55631
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6DA71E2A-8ABB-4B59-9F86-33E152F5D3B9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6DA71E2A-8ABB-4B59-9F86-33E152F5D3B9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2RMPH</PKey><PID>00371-OEM-8992536-55631</PID><PIDType>3</PIDType><SID>S-1-5-21-1100368962-363788282-525290713</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex 745                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.3.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070521000000.000000+000</Date></BIOS><HWID>EFD73B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 90a61a0d-0b76-4bf1-a8b8-89061855a4c9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-925-355631-02-1033-7601.0000-0272012
Installation ID: 013421751832333133329991662101367450936445905493246050
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2RMPH
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 11/26/2015 5:25:34 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:8:2015 19:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAIAAAABAAAAAQABAAEAeqiK/pgkTmu2hi73xv2w/2YqQj2+byqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          B8K    
  FACP            DELL          B8K    
  HPET            DELL          B8K    
  BOOT            DELL          B8K    
  MCFG            DELL          B8K    
  SSDT            DELL        st_ex
  ASF!            DELL          B8K    
  TCPA            DELL          B8K    
  SLIC            DELL          B8K
My System SpecsSystem Spec
26 Nov 2015   #6
PA724

Windows 7 32 bit
 
 

Got another BSOD Screen Shot to share:
My System SpecsSystem Spec
27 Nov 2015   #7
axe0

Windows 10 Pro
 
 

Please run the dm log collector again, for updated info and to add the dumps of the new crashes.
My System SpecsSystem Spec
27 Nov 2015   #8
PA724

Windows 7 32 bit
 
 

BSOD is not creating a minidump file though told and set to do so.
My System SpecsSystem Spec
27 Nov 2015   #9
axe0

Windows 10 Pro
 
 

Please make a screenshot of your bluescreen settings and post it.
Please make sure the Windows Error Reporting Service is set to manual.
Search "services.msc" (without quotes) > search "Windows Error Reporting Service" service > right click this service and check the startup type.
Please make sure your not using any cleanup method or program, they remove the dumps.
Please make sure your pagefile is properly configured
Quote:
The complete memory dump will require that there is a page file set to at least the size of physical memory installed plus 1MB (for the header).
Virtual Memory Paging File - Change
My System SpecsSystem Spec
27 Nov 2015   #10
PA724

Windows 7 32 bit
 
 

Here is pic
My System SpecsSystem Spec
Reply

 Computer Crashing




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