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Windows 7: 3 BSODs in the last six weeks, most recent was 0x00000101

29 Nov 2015   #1
450125

Win7 Professional 64
 
 
3 BSODs in the last six weeks, most recent was 0x00000101

I have had three BSODs in the past six weeks.

First was on October 12, and definitely happened in the process of the normal restart of Windows I do each evening before bed, as I was watching and saw it happen. I don't know the details of the error, as it was somehow not logged.

Second one was sometime between November 24 bedtime and November 25 getting up. Unhandled exception in Managed Code Snap-In (?????) references it. In that post I said that it happened during Windows restart, but I didn't actually see it, so now I'm not sure. And again, somehow it was not logged either.

The most recent one was logged, and I have documented it here (zip file attached). Event 1001, bugcheck 0x00000101.

I'll invite any questions, but for now the noteworthy things I'll mention are that the event viewer said it happened at 3am - five hours after I restarted, 2 1/2 hours after the nightly Avast! AV scan happened. And it would have happened when no user was logged into Windows. That is, from the login screen that appears when the computer is started. Finally, I can't think of any material hardware or software changes or installations I've done in that time.

Thoughts/suggestions?


My System SpecsSystem Spec
.
30 Nov 2015   #2
axe0

Windows 10 Pro
 
 

Hi 450125,

Please test your hard drive




3 BSODs in the last six weeks, most recent was 0x00000101 Diagnostics Test 3 BSODs in the last six weeks, most recent was 0x00000101
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

The marked parts are drivers.
NTFS.sys and FLTMGR.sys are both drivers for the Windows File system.
If there are problems with the file system, what the ntfs, fltmgr and other related drivers are usually pointing to, it could mean the hard drive is giving problems.
Driver Reference Table - fltmgr.sys
Driver Reference Table - ntfs.sys
Code:
0: kd> k
Child-SP          RetAddr           Call Site
fffff880`031a0d48 fffff800`030e093a nt!KeBugCheckEx
fffff880`031a0d50 fffff800`03093007 nt! ?? ::FNODOBFM::`string'+0x4e3e
fffff880`031a0de0 fffff800`0360b895 nt!KeUpdateSystemTime+0x377
fffff880`031a0ee0 fffff800`03085193 hal!HalpHpetClockInterrupt+0x8d
fffff880`031a0f10 fffff800`0308e308 nt!KiInterruptDispatchNoLock+0x163
fffff880`031a10a0 fffff800`030cd35c nt!KeFlushMultipleRangeTb+0x258
fffff880`031a1170 fffff880`0125764d nt!MmSetAddressRangeModified+0x2b0
fffff880`031a1270 fffff880`01302bb5 Ntfs!LfsFlushLfcb+0x5ad
fffff880`031a13e0 fffff880`01304df1 Ntfs!LfsFlushToLsnPriv+0x155
fffff880`031a1470 fffff800`030cb711 Ntfs!LfsFlushToLsn+0xa1
fffff880`031a14a0 fffff800`030c9eb2 nt!CcAcquireByteRangeForWrite+0x7e7
fffff880`031a1580 fffff880`012bf736 nt!CcFlushCache+0x2c2
fffff880`031a1680 fffff880`012bfc62 Ntfs!NtfsFlushBootCritical+0x76
fffff880`031a16f0 fffff880`012c041d Ntfs!NtfsCommonFlushBuffers+0x3e2
fffff880`031a17d0 fffff880`01123bcf Ntfs!NtfsFsdFlushBuffers+0x10d
fffff880`031a1840 fffff880`011226df fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x24f
fffff880`031a18d0 fffff880`011226af fltmgr!FltpDispatch+0xcf
fffff880`031a1930 fffff800`03394f3b fltmgr!FltpDispatch+0x9f
fffff880`031a1990 fffff800`03324c75 nt!IopSynchronousServiceTail+0xfb
fffff880`031a1a00 fffff800`03087ed3 nt!NtFlushBuffersFile+0x171
fffff880`031a1a90 fffff800`03084490 nt!KiSystemServiceCopyEnd+0x13
fffff880`031a1c28 fffff800`03325a3f nt!KiServiceLinkage
fffff880`031a1c30 fffff800`033164c7 nt!CmpFileFlush+0x3f
fffff880`031a1c70 fffff800`03092b69 nt!CmpLazyFlushWorker+0x33
fffff880`031a1cb0 00000000`00000000 nt!ExpWorkerThread+0x111
My System SpecsSystem Spec
30 Nov 2015   #3
450125

Win7 Professional 64
 
 

Quote   Quote: Originally Posted by axe0 View Post
Hi 450125,

Please test your hard drive
I appreciate the suggestion, but was it made after analyzing the BSOD information I uploaded?

None of my three hard drives (system C drive less than a year old; mirrored D/F data drives) has ever exhibited any troubling signs, and I have never event-logged a HDD issue or failure, and I'd not want to do a time-consuming test when there's no data suggesting that it's a HDD matter.

In a separate note, the BSOD I am documenting occurred roughly 22 seconds after 3am, which is, I believe, the time that Windows update automatically triggers. Could this have had anything to do with what happened?

Last night the computer went to sleep as it normally does, and there were no problems. I manually downloaded/installed an update during the day, which required a restart of the computer, and none of those things triggered an error.
My System SpecsSystem Spec
.

30 Nov 2015   #4
axe0

Windows 10 Pro
 
 

Where do you think I have the data of the Windows File system from?

I hope you have in mind that a problem could suddenly occur and doesn't have to build up in time.

The 0x101(CLOCK_WATCHDOG_TIMEOUT) is a crash that mostly is caused by BIOS/hardware problems, the trick is to find software problems with this crash.

Of course, if you don't want to follow my suggestions, no problem. I only want to help finding the root cause with the crashes you had.
My System SpecsSystem Spec
30 Nov 2015   #5
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Greetings axe0. I'm Brian and just shooting in the dark after scanning through the event log, but there were instances of unexpected shut downs indicated in a startup sequence which looks like it coincides with what was logged as BSOD. The time noted in the comment for the startup indicates an unexpected shut down at a time for which there were no events logged. I hope that makes some sense. I observed these things in the log for 2015-11-29 very early in the morning. Similar events prior to that also, but too much to sit here and bang out. Never worked on a BSOD problem before, so feel free to shoot me down if it is just. I am attaching a .doc with suspect problem in RED. Some of the time stamps make no sense at all. I also noted one incident of the clock synch was screwy when communicating with the NIST time server. Just a shot in the dark. If you don't care for me to attempt any of this sort of communication to you just say so, I won't be offended.
Good luck all.
My System SpecsSystem Spec
30 Nov 2015   #6
axe0

Windows 10 Pro
 
 

Hi Brian,

Those event logs are usual, the system always writes those kind of logs when the computer unexpectedly restarts from a crash.
Except for the bugcheck, and in some rare cases the up-time, it is kinda useless.
My System SpecsSystem Spec
30 Nov 2015   #7
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Last time I'll bug you

Quote   Quote: Originally Posted by axe0 View Post
Hi Brian,

Those event logs are usual, the system always writes those kind of logs when the computer unexpectedly restarts from a crash.
Except for the bugcheck, and in some rare cases the up-time, it is kinda useless.
Axe0, Below is the event where the system time was way out of sync. Just something which has piqued my curiosity. I am going to start watch the threads here, maybe I'll learn something from you. I'll keep my mouth shut while I learn.

Event[25065]:
Log Name: System
Source: Microsoft-Windows-Kernel-General
Date: 2015-08-26T03:36:45.500
Event ID: 1
Task: N/A
Level: Information
Opcode: Info
Keyword: Time
User: N/A
User Name: N/A
Computer: DAVEWIN7
Description:
The system time has changed to ?2015?-?08?-?26T07:36:45.500000000Z from ?2015?-?08?-?26T04:44:26.059331000Z.
My System SpecsSystem Spec
30 Nov 2015   #8
axe0

Windows 10 Pro
 
 

How so is it way out of synch?

Year, month, day, minute, second, millisecond.
A few minutes difference, completely normal with a hard drive
My System SpecsSystem Spec
30 Nov 2015   #9
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
How so is it way out of synch?

Year, month, day, minute, second, millisecond.
A few minutes difference, completely normal with a hard drive
3 hours off
My System SpecsSystem Spec
30 Nov 2015   #10
axe0

Windows 10 Pro
 
 

I see now yes, currently online via phone.
I'll check the log for the why when I'm back at my laptop.

A lot of logs are around that time that always happen at boot, so one would need to know what you can avoid when searching.

Just to keep in mind, this could be simply due to a normal startup after a normal shutdown
My System SpecsSystem Spec
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