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Windows 7: crash dump analysis

02 Dec 2015   #1
fred187

win7 ultimate x64
 
 
crash dump analysis

Hi,
I have been having ramdom and frequent crashes for some time. I have installed windbg and have aa couple of crash dump files that I cant make head nor tail of could someone take a look at them and point me in the right direction PLEASE


Code:
Microsoft (R) Windows Debugger Version 10.0.10240.9 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\112815-14258-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers.
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Machine Name:
Kernel base = 0xfffff800`03004000 PsLoadedModuleList = 0xfffff800`0324b730
Debug session time: Sat Nov 28 12:02:22.204 2015 (UTC + 8:00)
System Uptime: 0 days 0:01:37.234
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffffa800c6d4460, fffffa800e6d4460, fffffa800c6d4460}

*** WARNING: Unable to verify timestamp for avgmfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
Debugger extension ext.Analyze execution is cancelled.
      PC: 000007fe`fdb3b3dd  VA: fffff880`0d35b310  R/W: 7  Parameter: 00000000`00000540
4: kd> g
       ^ No runnable debuggees error in 'g'
4: kd> .restart /f

Loading Dump File [C:\Windows\Minidump\112815-14258-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Machine Name:
Kernel base = 0xfffff800`03004000 PsLoadedModuleList = 0xfffff800`0324b730
Debug session time: Sat Nov 28 12:02:22.204 2015 (UTC + 8:00)
System Uptime: 0 days 0:01:37.234
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffffa800c6d4460, fffffa800e6d4460, fffffa800c6d4460}

*** WARNING: Unable to verify timestamp for avgmfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys
Probably caused by : Pool_Corruption ( nt!ExFreePool+503 )

Followup:     Pool_corruption
---------

4: kd> analyse -v
*** WARNING: Unable to verify timestamp for mcupdate.dll
*** ERROR: Module load completed but symbols could not be loaded for mcupdate.dll
*** WARNING: Unable to verify timestamp for asahci64.sys
*** ERROR: Module load completed but symbols could not be loaded for asahci64.sys
*** WARNING: Unable to verify timestamp for amdxata.sys
*** ERROR: Module load completed but symbols could not be loaded for amdxata.sys
*** WARNING: Unable to verify timestamp for iusb3hcs.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hcs.sys
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
*** WARNING: Unable to verify timestamp for avgfwd6a.sys
*** ERROR: Module load completed but symbols could not be loaded for avgfwd6a.sys
*** WARNING: Unable to verify timestamp for spldr.sys
*** ERROR: Module load completed but symbols could not be loaded for spldr.sys
*** WARNING: Unable to verify timestamp for avgrkx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgrkx64.sys
*** WARNING: Unable to verify timestamp for avgloga.sys
*** ERROR: Module load completed but symbols could not be loaded for avgloga.sys
*** WARNING: Unable to verify timestamp for avgidsha.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsha.sys
*** WARNING: Unable to verify timestamp for mbam.sys
*** ERROR: Module load completed but symbols could not be loaded for mbam.sys
*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
*** WARNING: Unable to verify timestamp for avgldx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgldx64.sys
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
*** WARNING: Unable to verify timestamp for SCDEmu.SYS
*** ERROR: Module load completed but symbols could not be loaded for SCDEmu.SYS
*** WARNING: Unable to verify timestamp for dump_iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_iaStor.sys
*** WARNING: Unable to verify timestamp for avgdiska.sys
*** ERROR: Module load completed but symbols could not be loaded for avgdiska.sys
*** WARNING: Unable to verify timestamp for AsIO.sys
*** ERROR: Module load completed but symbols could not be loaded for AsIO.sys
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
*** WARNING: Unable to verify timestamp for ctaud2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctaud2k.sys
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
*** WARNING: Unable to verify timestamp for e1c62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c62x64.sys
*** WARNING: Unable to verify timestamp for iusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys
*** WARNING: Unable to verify timestamp for ctoss2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctoss2k.sys
*** WARNING: Unable to verify timestamp for ctprxy2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctprxy2k.sys
*** WARNING: Unable to verify timestamp for ctsfm2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctsfm2k.sys
*** WARNING: Unable to verify timestamp for CT20XUT.SYS
*** ERROR: Module load completed but symbols could not be loaded for CT20XUT.SYS
*** WARNING: Unable to verify timestamp for Ph3xIB64.sys
*** ERROR: Module load completed but symbols could not be loaded for Ph3xIB64.sys
*** WARNING: Unable to verify timestamp for asmtxhci.sys
*** ERROR: Module load completed but symbols could not be loaded for asmtxhci.sys
*** WARNING: Unable to verify timestamp for ISCTD64.sys
*** ERROR: Module load completed but symbols could not be loaded for ISCTD64.sys
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
*** WARNING: Unable to verify timestamp for tap0901.sys
*** ERROR: Module load completed but symbols could not be loaded for tap0901.sys
*** WARNING: Unable to verify timestamp for emupia2k.sys
*** ERROR: Module load completed but symbols could not be loaded for emupia2k.sys
*** WARNING: Unable to verify timestamp for ha20x22k.sys
*** ERROR: Module load completed but symbols could not be loaded for ha20x22k.sys
*** WARNING: Unable to verify timestamp for CTHWIUT.SYS
*** ERROR: Module load completed but symbols could not be loaded for CTHWIUT.SYS
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for HECIx64.sys
*** ERROR: Module load completed but symbols could not be loaded for HECIx64.sys
*** WARNING: Unable to verify timestamp for CTEXFIFX.SYS
*** ERROR: Module load completed but symbols could not be loaded for CTEXFIFX.SYS
*** WARNING: Unable to verify timestamp for nvhda64v.sys
*** ERROR: Module load completed but symbols could not be loaded for nvhda64v.sys
*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
*** WARNING: Unable to verify timestamp for NisDrvWFP.sys
*** ERROR: Module load completed but symbols could not be loaded for NisDrvWFP.sys
*** WARNING: Unable to verify timestamp for peauth.sys
*** ERROR: Module load completed but symbols could not be loaded for peauth.sys
*** WARNING: Unable to verify timestamp for spsys.sys
*** ERROR: Module load completed but symbols could not be loaded for spsys.sys
*** WARNING: Unable to verify timestamp for iqvw64e.sys
*** ERROR: Module load completed but symbols could not be loaded for iqvw64e.sys
*** WARNING: Unable to verify timestamp for DUMETR64.SYS
*** ERROR: Module load completed but symbols could not be loaded for DUMETR64.SYS
*** WARNING: Unable to verify timestamp for ATMFD.DLL
*** ERROR: Module load completed but symbols could not be loaded for ATMFD.DLL
Couldn't resolve error at 'nalyse -v'
4: kd> *** ERROR: Module load completed but symbols could not be loaded for asahci64.sys
4: kd> *** WARNING: Unable to verify timestamp for amdxata.sys
4: kd> analyse -v
Couldn't resolve error at 'nalyse -v'
4: kd> analyse-v
Couldn't resolve error at 'nalyse-v'
4: kd> g
       ^ No runnable debuggees error in 'g'
4: kd> gn
       ^ No runnable debuggees error in 'gn'
4: kd> .restart /f

Loading Dump File [C:\Windows\Minidump\112815-14258-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Machine Name:
Kernel base = 0xfffff800`03004000 PsLoadedModuleList = 0xfffff800`0324b730
Debug session time: Sat Nov 28 12:02:22.204 2015 (UTC + 8:00)
System Uptime: 0 days 0:01:37.234
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.



My System SpecsSystem Spec
.
02 Dec 2015   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The most important information given on that report is the indication that your antivirus, AVG, is the cause of the problem
avgmfx64.sys
With only one report it is very difficult if not impossible to give a definitive answer.
Start here, make a system restore point
Uninstall your antivirus, install security essentials. If the problem is solved just use Security Essentials. If the problem remains follow the BSOD posting instructions and other will come to help.
Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
03 Dec 2015   #3
fred187

win7 ultimate x64
 
 

Hi thanks for your reply i have run the progrqam and here is the result any help would be very much appreciated.
Thanks
My System SpecsSystem Spec
.

07 Dec 2015   #4
fred187

win7 ultimate x64
 
 

anyone able to take a look at the crash dump analysis Please....
My System SpecsSystem Spec
Reply

 crash dump analysis




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