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Windows 7: BSOD only on start up

03 Dec 2015   #1
colorado13

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD only on start up

Hello to everyone!
BSOD appears only at startup, not appears in a restart.
The pc works correctly in navigation, in games,playing movies etc.

On Thu 03/12/2015 19:31:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\120315-41309-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xCD78)
Bugcheck code: 0x116 (0xFFFFFA8006D1A010, 0xFFFFF88002E0CD78, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR via WhoCrashed

Regards



My System SpecsSystem Spec
.
04 Dec 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome colorado mate the dump I see is just what you say and the usual fix is to uninstall the Catalyst Control Centre and just run the GPU on it own driver.
Code:
ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: fffff80002c56000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  561beb05

FAULTING_IP: 
atikmpag+cd78
fffff880`02e0cd78 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`05d8a9c8 fffff880`04f12134 : 00000000`00000116 fffffa80`06d1a010 fffff880`02e0cd78 00000000`00000000 : nt+0x73c40
fffff880`05d8a9d0 00000000`00000116 : fffffa80`06d1a010 fffff880`02e0cd78 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`05d8a9d8 fffffa80`06d1a010 : fffff880`02e0cd78 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`05d8a9e0 fffff880`02e0cd78 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`06d1a010
fffff880`05d8a9e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`04f11e3e : atikmpag+0xcd78


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmpag+cd78
fffff880`02e0cd78 4883ec28        sub     rsp,28h

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmpag+cd78

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
---------
I don;t know what the GPU is so I cannot advise you of what it is - some system specs apart from your systeminfo gives would be good. System Info - See Your System Specs
My System SpecsSystem Spec
04 Dec 2015   #3
axe0

Windows 10 Pro
 
 

The OP is running an Acer Product ID (PID) on a Gigabyte board.
This PID is an oem_slp, oem_slp comes with pre-installed Windows, with the BIOS dating from 2008 this can only be done with a crack.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Code:
Tipo de compilación del sistema operativo: Multiprocessor Free
Propiedad de:                              Loki
Organización registrada:                   
Id. del producto:                          00371-OEM-8992671-00004
Fecha de instalación original:             20/11/2015, 18:03:15
Tiempo de arranque del sistema:            03/12/2015, 20:32:15
Fabricante del sistema:                    Gigabyte Technology Co., Ltd.
Modelo el sistema:                         EP35C-DS3R
Tipo de sistema:                           x64-based PC
Procesador(es):                            1 Procesadores instalados.
                                           [01]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~3166 Mhz
Versión del BIOS:                          Award Software International, Inc. F2, 04/01/2008
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
.

05 Dec 2015   #4
colorado13

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

After clean installation of win 7 and drivers, startup is ok with standard vga driver.
After ati driver installation the problem reappears.
My computer specs http://speccy.piriform.com/results/i...tahwXHN1eKToM7
Tks
My System SpecsSystem Spec
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 BSOD only on start up




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