BSOD only on start up


  1. Posts : 2
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD only on start up


    Hello to everyone!
    BSOD appears only at startup, not appears in a restart.
    The pc works correctly in navigation, in games,playing movies etc.

    On Thu 03/12/2015 19:31:33 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\120315-41309-01.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0xCD78)
    Bugcheck code: 0x116 (0xFFFFFA8006D1A010, 0xFFFFF88002E0CD78, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR via WhoCrashed

    Regards
    Last edited by colorado13; 03 Dec 2015 at 20:41.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome colorado mate the dump I see is just what you say and the usual fix is to uninstall the Catalyst Control Centre and just run the GPU on it own driver.
    Code:
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    FAULTING_MODULE: fffff80002c56000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  561beb05
    
    FAULTING_IP: 
    atikmpag+cd78
    fffff880`02e0cd78 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`05d8a9c8 fffff880`04f12134 : 00000000`00000116 fffffa80`06d1a010 fffff880`02e0cd78 00000000`00000000 : nt+0x73c40
    fffff880`05d8a9d0 00000000`00000116 : fffffa80`06d1a010 fffff880`02e0cd78 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
    fffff880`05d8a9d8 fffffa80`06d1a010 : fffff880`02e0cd78 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
    fffff880`05d8a9e0 fffff880`02e0cd78 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`06d1a010
    fffff880`05d8a9e8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`04f11e3e : atikmpag+0xcd78
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    atikmpag+cd78
    fffff880`02e0cd78 4883ec28        sub     rsp,28h
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  atikmpag+cd78
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:wrong_symbols
    
    FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}
    
    Followup: MachineOwner
    ---------
    I don;t know what the GPU is so I cannot advise you of what it is - some system specs apart from your systeminfo gives would be good. System Info - See Your System Specs
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    The OP is running an Acer Product ID (PID) on a Gigabyte board.
    This PID is an oem_slp, oem_slp comes with pre-installed Windows, with the BIOS dating from 2008 this can only be done with a crack.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
    Tipo de compilaci¢n del sistema operativo: Multiprocessor Free
    Propiedad de:                              Loki
    Organizaci¢n registrada:                   
    Id. del producto:                          00371-OEM-8992671-00004
    Fecha de instalaci¢n original:             20/11/2015, 18:03:15
    Tiempo de arranque del sistema:            03/12/2015, 20:32:15
    Fabricante del sistema:                    Gigabyte Technology Co., Ltd.
    Modelo el sistema:                         EP35C-DS3R
    Tipo de sistema:                           x64-based PC
    Procesador(es):                            1 Procesadores instalados.
                                               [01]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~3166 Mhz
    Versi¢n del BIOS:                          Award Software International, Inc. F2, 04/01/2008
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


  4. Posts : 2
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    After clean installation of win 7 and drivers, startup is ok with standard vga driver.
    After ati driver installation the problem reappears.
    My computer specs http://speccy.piriform.com/results/i...tahwXHN1eKToM7
    Tks
    Last edited by colorado13; 05 Dec 2015 at 21:41.
      My Computer


 

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