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Windows 7: BSOD playing computer games, multiple error codes (0x0000003B, ect)

16 Dec 2015   #11
Superfrog

Windows 7 Professional x64
 
 

One very big issue. I have only been able to produce the crashes while playing specific online games. My wifi adapter is in a USB-port. Which may be causing the issue.


My System SpecsSystem Spec
.
16 Dec 2015   #12
Superfrog

Windows 7 Professional x64
 
 

I can unplug everything but the mouse, keyboard, and one other thing: My wireless USB adapter, that gives my desktop wifi
My System SpecsSystem Spec
16 Dec 2015   #13
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Superfrog View Post
I can unplug everything but the mouse, keyboard, and one other thing: My wireless USB adapter, that gives my desktop wifi
Lets keep that in mind
Please make sure the USB wifi adapter drivers are up to date.
My System SpecsSystem Spec
.

16 Dec 2015   #14
Superfrog

Windows 7 Professional x64
 
 

Okay. That was what we updated first step. The Realtek Ethernet Controller Device
My System SpecsSystem Spec
16 Dec 2015   #15
axe0

Windows 10 Pro
 
 

The Realtek ethernet controller driver is for the LAN internet, not the WIFI internet

Realtek ethernet adapter
Code:
Name	[00000011] Realtek PCIe GBE Family Controller
Adapter Type	Ethernet 802.3
Product Type	Realtek PCIe GBE Family Controller
Installed	Yes
PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_0C\01000000684CE00000
Last Reset	12/5/2015 5:55 PM
Index	11
Service Name	RTL8167
IP Address	Not Available
IP Subnet	Not Available
Default IP Gateway	Not Available
DHCP Enabled	Yes
DHCP Server	Not Available
DHCP Lease Expires	Not Available
DHCP Lease Obtained	Not Available
MAC Address	40:8D:5C:01:00:AD
I/O Port	0x0000E000-0x0000EFFF
Memory Address	0xFEA00000-0xFEAFFFFF
Memory Address	0xD0800000-0xD08FFFFF
IRQ Channel	IRQ 4294967292
Driver	c:\windows\system32\drivers\rt64win7.sys (7.82.317.2014, 885.71 KB (906,968 bytes), 8/16/2015 12:26 AM)
USB internet adapter
Code:
Name	[00000007] TP-LINK Wireless USB Adapter
Adapter Type	Ethernet 802.3
Product Type	TP-LINK Wireless USB Adapter
Installed	Yes
PNP Device ID	USB\VID_0CF3&PID_9271\12345
Last Reset	12/5/2015 5:55 PM
Index	7
Service Name	athur
IP Address	192.168.2.11, fe80::d58e:6866:d680:d0d2
IP Subnet	255.255.255.0, 64
Default IP Gateway	192.168.2.1
DHCP Enabled	Yes
DHCP Server	192.168.2.1
DHCP Lease Expires	1/18/2038 9:14 PM
DHCP Lease Obtained	12/5/2015 5:56 PM
MAC Address	C4:6E:1F:1E:EF:66
Driver	c:\windows\system32\drivers\athurx.sys (2.0.0.62, 1.84 MB (1,930,240 bytes), 8/15/2015 10:48 PM)
My System SpecsSystem Spec
16 Dec 2015   #16
Superfrog

Windows 7 Professional x64
 
 

The driver is the newest one available. However, it was last updated 2014. The webpage that shows that Download for TL-WN721N V1 - Welcome to TP-LINK
My System SpecsSystem Spec
16 Dec 2015   #17
axe0

Windows 10 Pro
 
 

Alright, if a crash occurs disconnect the USB adapter and see if the crashes continue.
My System SpecsSystem Spec
16 Dec 2015   #18
Superfrog

Windows 7 Professional x64
 
 

Crashes are still occurring. And I realized I left out something that may be important. I am using a USB hub. So I am going to try not using it. Also, I have only been able to get crashes by running PoE. I can try other things, but I am not sure it it will work
My System SpecsSystem Spec
18 Dec 2015   #19
Superfrog

Windows 7 Professional x64
 
 

It was most certainly the USB hub. Damn, guess I need to get a new one that isn't terrible
My System SpecsSystem Spec
18 Dec 2015   #20
axe0

Windows 10 Pro
 
 

Let me know how it goes
My System SpecsSystem Spec
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 BSOD playing computer games, multiple error codes (0x0000003B, ect)




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