BSOD at different times, doing different things.

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  1. Posts : 6
    Windows 7 Home Premium 32bit
       #1

    BSOD at different times, doing different things.


    After several BSOD happenings the last couple of months I am finally getting to the bottom of it hopefully, however need help solving it. Yesterday it was a Kernalmode (<think that's right) and oxooooooo1A, and this morning it was PFN-List-Corrupt on the BSOD. Following steps on this page, I created a minidump folder, merged it to the registry, moved them to the desktop, and created a zip folder. I can't figure out how to get them in the zip folder as I get an error message when trying (File not found or no read permissions). I am the only user on this computer and changed permissions best I could. Stuck and frustrated on this one. I keep my computer well maintained, have plenty available memory, and have upgraded some since I got it so otherwise it runs like a new one. Help on this would be much appreciated.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Kenzter,

    Welcome to the 7forums.

    Please read BSOD Posting Instructions & How to upload files
      My Computer


  3. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    axe0 said:
    Hi Kenzter,

    Welcome to the 7forums.

    Please read BSOD Posting Instructions & How to upload files
    Thank you axe0 for the welcome,

    I made the file following instructions, however have already sent many files from my minidump to desktop. Should I put them back into my minidump and upload again?
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    If you have cut/pasted them, yes please, it might give some extra additional information about a patern.
    If it is copy/pasted, not necessary because the dm log collector then already has copied them in the zip.

    Please post the report of Windows Genuine and Activation Issue Posting Instruction
    Last edited by axe0; 11 Dec 2015 at 09:46. Reason: Windows Genuine and Activation added
      My Computer


  5. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    New Attachment


    [QUOTE=axe0;3188107]If you have cut/pasted them, yes please, it might give some extra additional information about a patern.
    If it is copy/pasted, not necessary because the dm log collector then already has copied them in the zip.

    Please post the report of Windows Genuine and Activation Issue Posting Instruction[/QUOTE

    As far as I can tell the only crash reports were from the last couple days so I put them together and resent. Thank you again.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    I'm not sure if you have read my edit so I post it again.

    Please post the report of Windows Genuine and Activation Issue Posting Instruction
      My Computer


  7. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {5CE32928-D59E-4D75-B726-C4EE7B31EE4C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151019-1254
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files (x86)\Opera\launcher.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5CE32928-D59E-4D75-B726-C4EE7B31EE4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2332690336-1230216481-1928080916</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KT376AA-ABA a6542p</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.23 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080421000000.000000+000</Date></BIOS><HWID>3BB93607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-3432015
    Installation ID: 006021836706239703738835664734286105028961273800479696
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 12/11/2015 11:26:50 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:10:2015 00:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: KgAAAAEAAAABAAEAAQABAAAAAQABAAEA6GHSguiltnA26OJsCMoskiqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM SLIC-CPC
    FACP HPQOEM SLIC-CPC
    HPET HPQOEM SLIC-CPC
    MCFG HPQOEM SLIC-CPC
    OEMB HPQOEM SLIC-CPC
    GSCI HPQOEM SLIC-CPC
    SLIC HPQOEM SLIC-WKS
    SSDT HPQOEM SLIC-CPC

      My Computer


  8. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    Hope that is what you meant. I did format the other day to try and solve the issue, however it did not.
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    You are running an OEM_SLP key, this is the kind that is used with a pre-installation.
    Your BIOS date is from 2008, 1 year before Windows 7 was released.
    Code:
    BIOS Version:              American Megatrends Inc. 5.23   , 4/21/2008
    An OEM_SLP can only be used 1 time and works via the BIOS, this activation can only be done by a crack.

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.

    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


  10. Posts : 6
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    Two years ago when I upgraded the hard drive also buying a windows 7 disk from a store to upgrade from Vista it has been fine until recently. I am not understanding what is going on. Since formatting the other day trying to resolve the issue it is also failing at updating, but I know that is another issue.
      My Computer


 
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