Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Multiple BSOD's Browsing Online, error 0x0000001E

08 Dec 2015   #1
MrNickknack77

Windows 7 Ultimate x64
 
 
Multiple BSOD's Browsing Online, error 0x0000001E

Hello, I have visited this forum many times, however this is my first post. I have never posted to a forum before, so please excuse me if I make an error.

My issue it that I was online browsing Facebook a couple weeks ago when suddenly and with no warning my screen flashed with distorted lines, then went blank, and finally showed me a BSOD error screen with error code 0x0000001E (0x0000000000000010A, 0x0000000000000002, 0x0000000000000000, 0x0000000000000000).

Being as the first time I received a BSOD on this PC (built only 4 months ago), I decided to try rebooting, which worked fine. The next day, the same thing happened again. It randomly occurs without any warning whatsoever and always when I'm online.

I contacted a trusted friend who is knowledgeable about gaming PC's (I am new to gaming PC's and newer PC technology, and he helped me get the parts and build this) and he discovered that the motherboard BIOS version was outdated and couldn't properly run the CPU the way it needed to. I carried out a BIOS update and the computer seemed to run much smoother and the fans were even much quieter. After that was successfully accomplished, I also set up my GPU/APU Crossfire successfully.

Everything seemed OK until a few days after that when I received another BSOD that was totally different than the others. That BSOD Error was 0x000000D1 (0x0000000000000010A, 0x0000000000000002, 0x0000000000000000, 0xFFFFF88002969OE1)

That second BSOD also said: athrxusb.sys - Address FFFFF880029690E1 base at FFFFF880028F3000 and "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

I still receive BSOD's on a daily basis, often when the computer hasn't even been on for 10 minutes. Obviously, it is getting frustrating and my lack of skill with this newer stuff is making it harder for me to figure out the problem(s).

I believe these issues are caused by my video card, (possibly a bad driver for it) however I'm not certain and I have tried completely uninstalling/reinstalling it and updating the software/drivers to no avail. It was a brand new card when installed just a few months ago but I have heard of numerous people having the same or similar issues with this card. Any help/input is very much appreciated. Thanks!


My System SpecsSystem Spec
.
11 Dec 2015   #2
axe0

Windows 10 Pro
 
 

You are running an HP Product ID (PID) on a MSI board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Code:
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Nick
Registered Organization:   
Product ID:                00426-OEM-8992662-00010 <-- HP PID on MSI board
Original Install Date:     8/17/2015, 12:42:10 AM
System Boot Time:          12/7/2015, 11:15:58 PM
System Manufacturer:       MSI
System Model:              MS-7721
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
14 Dec 2015   #3
MrNickknack77

Windows 7 Ultimate x64
 
 

Oh, ok! That explains a lot! Yeah, my friend supplied me with the operating system. He assured it was genuine and not used. I will install a genuine product asap. I guess I'll have to have a talk with him. At least now I know... Thanks for your time!
My System SpecsSystem Spec
.

Reply

 Multiple BSOD's Browsing Online, error 0x0000001E




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD, general browsing caused KMODE_EXECPTION_NOT_HANDLED 0x0000001e
About 6 months ago I had an issue (as found here http://www.sevenforums.com/bsod-help-support/362169-multiple-bsod-crashes-after-windows-reinstall.html). Long story short one of the channels on my MOBO for my RAM slots seems it is broken, so when I use either of those ports I can get a risk of...
BSOD Help and Support
BSOD just browsing internet 0x0000003B - 0x0000001E
This has been happening for a while now, I have done multiple restores, but this has not fixed the problem. Originally my computer was crashing because of Kaspersky but now it is just being completely funny. Sometimes it blue screens, other times it will just turn off and on again. I have...
BSOD Help and Support
bsod playing star trek online error 0x0000001e
having random bsod crashes while playing star trek online
BSOD Help and Support
BSOD while web browsing and viewing online video error 0x0000001E
Please Help! I have been getting these errors very frequently now. Thanks, Windows 7 64bit OEM software bought from Newegg System is about 15 months old...maybe more One OS install on setup. NO reinstalls.
BSOD Help and Support
Sudden multiple BSOD - error 0x0000001e - Windows Home Prem 64-bit
Hello, I'm a newbie to this, I have a 4-month-old Acer Aspire M1930 which is my work computer (I'm self employed). Two days ago, it suddenly started BSOD randomly as I try to attach a file to an email, or browse to locate an image, or even use the file search function. After a forced shutdown...
BSOD Help and Support
BSOD 0x0000001e browsing internet or playing games
I got a 0x0000001e BSOD randomly while either playing games or surfing the internet. - x86 (32-bit) or x64 ? 32-bit - the original installed OS on the system? Yes - an OEM or full retail version? Yes - OEM = came pre-installed on system - Full Retail = you purchased it from retailer -...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App