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Windows 7: BSOD using Windows 7 - crashing 3+ times per business day

14 Dec 2015   #1
PWGuy

Windows 7 Enterprise SP1 / 64-bit
 
 
BSOD using Windows 7 - crashing 3+ times per business day

I'm getting multiple BSOD's, causing full system crashes 3+ per day. It may be a driver but I am leaning towards bad memory sticks..

Primary BSOD (recurring):
STOP: 0x00000024 / fltmgr.sys

Other I had today:
STOP: 0x000000D1 / IDsvia64.sys

Other I had today:
STOP: 0x0000007E / atikmdag.sys

Also attached the file dump per the instructions on this forum/site.

HELP!!


My System SpecsSystem Spec
.
16 Dec 2015   #2
PWGuy

Windows 7 Enterprise SP1 / 64-bit
 
 

Nobody?
My System SpecsSystem Spec
20 Dec 2015   #3
axe0

Windows 10 Pro
 
 

Uninstall Norton while troubleshooting and use Microsoft Security Essentials as alternative
Norton/Symantec - Uninstall Completely
Microsoft Security Essentials - Microsoft Windows
Code:
*** WARNING: Unable to verify timestamp for IDSvia64.sys
*** ERROR: Module load completed but symbols could not be loaded for IDSvia64.sys
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to ONLY install the drivers using custom/advanced options.
Attachment 378248
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
3: kd> lmvm atikmdag
start             end                 module name
fffff880`1f243000 fffff880`1ffe6000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Jun 06 05:45:48 2014 (5391396C)
    CheckSum:         00D56865
    ImageSize:        00DA3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4




BSOD using Windows 7 - crashing 3+ times per business day Diagnostics Test BSOD using Windows 7 - crashing 3+ times per business day
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
My System SpecsSystem Spec
.

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 BSOD using Windows 7 - crashing 3+ times per business day




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