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Windows 7: BSOD while browsing, playing or listening to music

15 Dec 2015   #1
Slems

Windows 7 Ultimate x64
 
 
BSOD while browsing, playing or listening to music

Good evening, good morning and good afternoon, depending on where you are,
I'm gonna go straight to the problem. I'm getting 1-4 BSOD's per day. I get them either while simply browsing the internet (facebook, youtube, even this forum), listening to music and chatting on skype or playing (while playing I think I got the BSOD only twice, and both time it was while playing some Minecraft). Now, I don't think I've installed any new drivers and I definitely didn't install any new hardware, apart from when I installed the windows (I changed all PC parts except for HDD and reinstalled the windows). I got the .zip file that's required to help identify the problem and make this post valid for posting. So yeah, that's about it.


My System SpecsSystem Spec
.
18 Dec 2015   #2
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
21 Dec 2015   #3
Slems

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by axe0 View Post
Sorry, was away for the weekend, here's the report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E999C67B-C23C-4796-9422-A303A20A53CB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.151019-1254
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E999C67B-C23C-4796-9422-A303A20A53CB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3354794009-1758386669-1707964138</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1003</Version><SMBIOSVersion major="2" minor="7"/><Date>20141021000000.000000+000</Date></BIOS><HWID>D8213107018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1033-7601.0000-2682015
Installation ID: 007813888624042532147345592752422736370441223852643634
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 12/21/2015 9:34:17 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:6:2015 15:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAln2uoncW2rLCG9Z3SLiQHsbCUPXI9g==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  LPIT			ALASKA		A M I
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  BGRT			ALASKA		A M I
  SLIC			_ASUS_		Notebook
My System SpecsSystem Spec
.

21 Dec 2015   #4
axe0

Windows 10 Pro
 
 

You are running an ASUS OEM Product ID (PID) on an ASUS retail board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Code:
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Slems
Registered Organization:   
Product ID:                00426-OEM-8992662-00173 <-- ASUS OEM PID on ASUS retail board
Original Install Date:     9/25/2015, 10:07:35 PM
System Boot Time:          12/15/2015, 4:38:29 PM
System Manufacturer:       ASUS
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
21 Dec 2015   #5
Slems

Windows 7 Ultimate x64
 
 

What if I install the free version of windows 10?
My System SpecsSystem Spec
21 Dec 2015   #6
axe0

Windows 10 Pro
 
 

The problem most likely will be carried over to Windows 10 and it might cause more instability problems due to software and drivers incompatibility with Windows 10.
My System SpecsSystem Spec
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