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Windows 7: Random BSOD when using chrome. Maybe because of new GPU

15 Dec 2015   #1
TheF4ke

Windows 7 64 bit
 
 
Random BSOD when using chrome. Maybe because of new GPU

I was just browsing in chrome when my PC suddenly crashed. I started the PC again only to crash when getting to the desktop. I recently got an AMD Fury graphics card which has been causing a lot of trouble(crashes) and just today i found a driver that allowed me to play without the driver crashing.
All the temperatures were normal before the BSOD.
I hope the attached files can help you to help me.

Any help is much appreciated.


My System SpecsSystem Spec
.
16 Dec 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!

Code:
BugCheck 100000EA, {fffffa800e686060, 0, 0, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )
Run Furmark, if the temps goes too high stop the test. Video Card - Stress Test with Furmark
My System SpecsSystem Spec
16 Dec 2015   #3
TheF4ke

Windows 7 64 bit
 
 

Thank you.

I ran furmark for about 15 minutes reaching 72C without any artifacts.
My System SpecsSystem Spec
.

16 Dec 2015   #4
Laith

Windows 10 Professional x64
 
 

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Display Driver Uninstaller: How to use

Remember to remove Catalyst and only install the graphics driver.
My System SpecsSystem Spec
16 Dec 2015   #5
TheF4ke

Windows 7 64 bit
 
 

I didn't see an option to "tick the Uninstall C:/AMD and C:/NIVIDA folders", but i selected AMD in the DDU. Afterwards I installed the latest crimson driver and only checked the display driver(leaving HDMI, ACP and some other settings unchecked).
My System SpecsSystem Spec
16 Dec 2015   #6
TheF4ke

Windows 7 64 bit
 
 

I just ran Arma 3 and it crashed after a few seconds. I get the "AMD display driver has stopped working and has successfully recovered" notice.
I have attached the error from arma 3.
My System SpecsSystem Spec
16 Dec 2015   #7
Laith

Windows 10 Professional x64
 
 

Hmm, try out a different driver.
My System SpecsSystem Spec
16 Dec 2015   #8
TheF4ke

Windows 7 64 bit
 
 

So same thing with a new driver? Installing only the display driver and nothing else?
My System SpecsSystem Spec
16 Dec 2015   #9
Laith

Windows 10 Professional x64
 
 

Yeah, exactly. No catalyst at all.
My System SpecsSystem Spec
16 Dec 2015   #10
TheF4ke

Windows 7 64 bit
 
 

Alright, I could play arma 3 without crashing now. Installed the 15.7 driver. I don't know if the BSOD have been fixed though.
My System SpecsSystem Spec
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 Random BSOD when using chrome. Maybe because of new GPU




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