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Windows 7: Random BSOD any help/advice welcome

15 Dec 2015   #1
Bodsville

windows 7 professional 64 bit
 
 
Random BSOD any help/advice welcome

Random BSOD any help/advice welcome zip file attached


My System SpecsSystem Spec
.
16 Dec 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Uninstall McAfee and replace it with Microsoft Security Essentials.

Uninstallation method: Revo Uninstaller

Use Revo Uninstaller to uninstall stubborn software.



Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.

warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



Download TDSSkiller and run a scan on your PC:

Download Kaspersky TDSSKiller 3.1.0.9 - FileHippo.com

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:
 



Code:

Microsoft (R) Windows Debugger Version 10.0.10240.9 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\HOME-PC-15_12_2015_230500_81\121515-28546-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x86\Visualizers.
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.19045.amd64fre.win7sp1_gdr.151019-1254
Machine Name:
Kernel base = 0xfffff800`03a1a000 PsLoadedModuleList = 0xfffff800`03c61730
Debug session time: Wed Dec 16 03:49:28.224 2015 (UTC + 6:00)
System Uptime: 0 days 0:46:25.208
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88011a3e1c8, fffff88011a3da20, fffff80003aa85ee}

Probably caused by : ntkrnlmp.exe ( nt!SepMandatoryIntegrityCheck+2ae )

Followup:     MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88011a3e1c8
Arg3: fffff88011a3da20
Arg4: fffff80003aa85ee

Debugging Details:
------------------


SYSTEM_SKU:  To Be Filled By O.E.M.

SYSTEM_VERSION:  3.0

BIOS_DATE:  01/07/2010

BASEBOARD_PRODUCT:  MSI X58 Pro-E (MS-7522)

BASEBOARD_VERSION:  3.0

BUGCHECK_P1: 1904fb

BUGCHECK_P2: fffff88011a3e1c8

BUGCHECK_P3: fffff88011a3da20

BUGCHECK_P4: fffff80003aa85ee

EXCEPTION_RECORD:  fffff88011a3e1c8 -- (.exr 0xfffff88011a3e1c8)
ExceptionAddress: fffff80003aa85ee (nt!SepMandatoryIntegrityCheck+0x00000000000002ae)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88011a3da20 -- (.cxr 0xfffff88011a3da20)
rax=ae3ad92da47e9ba5 rbx=0000000000000080 rcx=0000000000000000
rdx=0000000000000000 rsi=fffff8a003b324f0 rdi=fffff88011a3e510
rip=fffff80003aa85ee rsp=fffff88011a3e400 rbp=0000000000000000
 r8=fffffa8005c2d600  r9=fffff8a003b324f0 r10=fffff880089c9768
r11=fffff88011a3e468 r12=fffff88011a3e780 r13=fffff8a0049c231c
r14=fffff8a003b324f0 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
nt!SepMandatoryIntegrityCheck+0x2ae:
fffff800`03aa85ee 0fb74804        movzx   ecx,word ptr [rax+4] ds:002b:ae3ad92d`a47e9ba9=????
Resetting default scope

CPU_COUNT: 8

CPU_MHZ: c02

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 1a

CPU_STEPPING: 5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  mbamscheduler.

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003ccb100
GetUlongPtrFromAddress: unable to read from fffff80003ccb2e0
GetUlongPtrFromAddress: unable to read from fffff80003ccb490
 ffffffffffffffff 

FOLLOWUP_IP: 
nt!SepMandatoryIntegrityCheck+2ae
fffff800`03aa85ee 0fb74804        movzx   ecx,word ptr [rax+4]

FAULTING_IP: 
nt!SepMandatoryIntegrityCheck+2ae
fffff800`03aa85ee 0fb74804        movzx   ecx,word ptr [rax+4]

BUGCHECK_STR:  0x24

ANALYSIS_VERSION: 10.0.10240.9 x86fre

LAST_CONTROL_TRANSFER:  from fffff80003aa006b to fffff80003aa85ee

STACK_TEXT:  
fffff880`11a3e400 fffff800`03aa006b : 00000000`00000080 00000000`3b4dc85c fffff8a0`03b324f0 00000000`00000000 : nt!SepMandatoryIntegrityCheck+0x2ae
fffff880`11a3e470 fffff880`012c3dd3 : fffffa80`05490180 fffff8a0`049c231c 00000000`00000000 00000000`00000000 : nt!SeAccessCheckWithHint+0x3fb
fffff880`11a3e570 fffff880`012bf347 : fffffa80`05c2d610 00000000`00000000 fffff8a0`13899b40 00000000`00000080 : Ntfs!TxfAccessCheck+0x123
fffff880`11a3e6e0 fffff880`012acdf3 : fffffa80`0b279500 fffff880`089c9290 fffff8a0`13899b40 fffff8a0`03a40510 : Ntfs!NtfsAccessCheck+0x1b7
fffff880`11a3e8c0 fffff880`012ad1df : 00000000`00000000 fffff8a0`13899b40 00000000`00000002 fffffa80`07b38000 : Ntfs!NtfsCheckExistingFile+0xc3
fffff880`11a3e950 fffff880`012a8f5b : fffff880`089c9290 fffffa80`0b279500 fffff8a0`13899ed8 fffff8a0`00000084 : Ntfs!NtfsOpenExistingAttr+0x20f
fffff880`11a3ea10 fffff880`012ac1cf : fffffa80`0b279500 fffffa80`06841bd0 fffff8a0`13899ed8 fffff880`00000084 : Ntfs!NtfsOpenAttributeInExistingFile+0x5ab
fffff880`11a3eba0 fffff880`012bc306 : fffffa80`0b279500 fffffa80`06841bd0 fffff8a0`13899ed8 00000000`00000701 : Ntfs!NtfsOpenExistingPrefixFcb+0x1ef
fffff880`11a3ec90 fffff880`012b9af3 : fffffa80`0b279500 fffffa80`06841bd0 fffff880`11a3ee70 fffff880`11a3eea8 : Ntfs!NtfsFindStartingNode+0x5e6
fffff880`11a3ed60 fffff880`012243ad : fffffa80`0b279500 fffffa80`06841bd0 fffff880`089c9290 fffffa80`09de6b00 : Ntfs!NtfsCommonCreate+0x3d3
fffff880`11a3ef30 fffff800`03a85737 : fffff880`089c9200 00000000`00000000 00000000`00000000 00000000`00000000 : Ntfs!NtfsCommonCreateCallout+0x1d
fffff880`11a3ef60 fffff800`03a856f8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KySwitchKernelStackCallout+0x27
fffff880`089c90d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!SepMandatoryIntegrityCheck+2ae

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5625815c

IMAGE_VERSION:  6.1.7601.19045

STACK_COMMAND:  .cxr 0xfffff88011a3da20 ; kb

FAILURE_BUCKET_ID:  X64_0x24_nt!SepMandatoryIntegrityCheck+2ae

BUCKET_ID:  X64_0x24_nt!SepMandatoryIntegrityCheck+2ae

PRIMARY_PROBLEM_CLASS:  X64_0x24_nt!SepMandatoryIntegrityCheck+2ae

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x24_nt!sepmandatoryintegritycheck+2ae

FAILURE_ID_HASH:  {ed6e1db0-56d3-e899-d50e-149228313dde}

Followup:     MachineOwner
---------

My System SpecsSystem Spec
16 Dec 2015   #3
Bodsville

windows 7 professional 64 bit
 
 

Thanks @koolkat77 for the info/advice, I did follow your advice, all went well up until chckdsk when another BSOD happened... file attached
My System SpecsSystem Spec
.

16 Dec 2015   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please wait a while and see if the BSOD's occur again.
My System SpecsSystem Spec
28 Dec 2015   #5
Bodsville

windows 7 professional 64 bit
 
 

Thanks @koolcat77 No BSOD's for over a week now your advice seems to have worked
My System SpecsSystem Spec
Reply

 Random BSOD any help/advice welcome




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