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Windows 7: BSOD repeat playing game, ntoskrnl.exe+72a40

27 Dec 2015   #1
pikachu1986

Window 7 Home x64
 
 
BSOD repeat playing game, ntoskrnl.exe+72a40

hello,

i'm experiencing this BSOD repeatedly when playing game on my computer..
any idea what causing it?




Attached Files
File Type: zip PIKA-VAIO-27-Dec-15_135226_54.zip (1.29 MB, 2 views)
My System SpecsSystem Spec
.
27 Dec 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!

Run MGADiag and post your results Windows Genuine and Activation Issue Posting Instructions

Uninstall Avast and install Microsoft Security Essentials for testing purposes.

Run Display Driver Uninstaller(DDU).
When you are done running DDU install your graphics driver. This is the guide for DDU: Display Driver Uninstaller: How to use
My System SpecsSystem Spec
28 Dec 2015   #3
pikachu1986

Window 7 Home x64
 
 
my mdiag result

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {15862E91-5CED-49E0-8567-F89EDD1D29BF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{15862E91-5CED-49E0-8567-F89EDD1D29BF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-4158422464-1625356459-2602838026</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCCA15FG</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0242V2</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS><HWID>1B6C3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65606</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800016-02-1033-7600.0000-1232015
Installation ID: 005640309432870574815045850522730962655161974112075246
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CGKHQ
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 28-Dec-15 10:16:29 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:22:2015 13:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAIAAAABAAAAAwABAAEAln2OUR7NgDJcOr6SqFKa9I6RmiQ8n5ad/lIucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			Sony		VAIO
  FACP			Sony		VAIO
  HPET			Sony		VAIO
  MCFG			Sony		VAIO
  SLIC			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  ECDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO
My System SpecsSystem Spec
.

28 Dec 2015   #4
Laith

Windows 10 Professional x64
 
 

Counterfeit installs of Windows can cause many issues, also we in SevenForums doesn't support counterfeit installations.

EDIT: Do you have Intel Rapid Storage installed?
My System SpecsSystem Spec
31 Dec 2015   #5
pikachu1986

Window 7 Home x64
 
 

yes, intel rapid storage is installed.

i had unisntalled avast antivirus and seems like didnt happen again....
My System SpecsSystem Spec
31 Dec 2015   #6
Laith

Windows 10 Professional x64
 
 

Let's wait then.
My System SpecsSystem Spec
02 Jan 2016   #7
pikachu1986

Window 7 Home x64
 
 

it start happen again...
so i uninstall the graphic driver using that DDU.
however, how do i install back the graphic card driver?
My System SpecsSystem Spec
02 Jan 2016   #8
Laith

Windows 10 Professional x64
 
 

Please post the new dumps. You install the graphics driver back by going to your GPU's manufacturer website and download them from there.
My System SpecsSystem Spec
02 Jan 2016   #9
axe0

Windows 10 Pro
 
 

It seems Office is pirated, remove every piracy on your system.
My System SpecsSystem Spec
Reply

 BSOD repeat playing game, ntoskrnl.exe+72a40




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