Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: bsod ox00000007a

08 Jan 2016   #41
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

1.this dvd player was replaced with new one on 10/11/2015 since it did not work.
the error you quoted is from 06/11/15.
2.the last dmp file i have is from 28/12/15 ,my configuration is set to
To have Windows Create a Kernel memory dump File on BSOD
should i change it?
3. there are 2 option for intel graphic driver
win64_152824.exe - This driver is in self installing format intended for end users.
win64_152824.zip - This driver is in zip format intended for developers and IT professionals.

what option to chose if i use ddu
can i just install the file that is intended for end users?


My System SpecsSystem Spec
.
08 Jan 2016   #42
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

4. what is the relevance of the code you mentioned is it an error you found?
[*]Make sure you ONLY install drivers[/LIST]
Code:
fffff880`0356a0b8  fffff880`04f3a6bbUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x2626bb
0: kd> lmvm igdkmd64
start             end                 module name
fffff880`04cd8000 fffff880`051a4000   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Wed Aug 05 06:53:18 2015 (55C196BE)
    CheckSum:         004B5003
    ImageSize:        004CC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
[/QUOTE]
My System SpecsSystem Spec
08 Jan 2016   #43
axe0

Windows 10 Pro
 
 

The tutorial shows how to set the configurations of the dump

Simply use the .exe yes.

The code displayed is what caused the crash and some data that could be used for reference (I use it always)
My System SpecsSystem Spec
.

08 Jan 2016   #44
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

after uninstalling the hd driver
i tried to install win64_152824.exe
but i got message does not meet minimum requirements
should i use the intel update utility which tries to install the same driver i think
because i do not find another matching driver


Attached Files
File Type: pdf intel graphic driver last version.pdf (243.0 KB, 1 views)
My System SpecsSystem Spec
08 Jan 2016   #45
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i managed to install manually the intel hd graphics driver
win64_153336.exe
10.18.10.4226 from 25/05/2015
now i wait for develoments
My System SpecsSystem Spec
14 Jan 2016   #46
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

hi
i hope this problem is behind me.
i would like to thank you for all the help and patience

do you think i still have to update my bios?
if i upgrade to windows 10 the bios is updated too?
what about the hd graphic driver how can i check if it is compatible with windows 10
is it necessary to update the hd graphic when you change motherboard?
i will close this thread soon
My System SpecsSystem Spec
14 Jan 2016   #47
axe0

Windows 10 Pro
 
 

1. It usually isn't recommended to update the BIOS unless there are problems that the update might be able to solve.
2. No, the BIOS is a part of the system, but not of Windows.
3. You can use driver verifier and specify it on the graphics drivers, the release from Intel might also help.
4. Normally someone only updates drivers when he/she is having problems, 'don't fix what aint broken' don't update if there are no problems (unless if you want to of course)
My System SpecsSystem Spec
22 Jan 2016   #48
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

i think that problem is over thanks again
My System SpecsSystem Spec
22 Jan 2016   #49
axe0

Windows 10 Pro
 
 

Good to hear
My System SpecsSystem Spec
25 Jan 2016   #50
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

hi again,
i had now again blue screen.
same error
any other driver i should update?
it happened while accounting software i am using for my business was open suddenly it freezed and alt ctrl del did not work
after a minute i got the blue screen and reboot screen afterwords
the blue screen view i try to see is only showing crash from 28/12/15 how to refresh it?
regards
Guy


Attached Files
File Type: zip GUY-PC-Mon_01_25_2016_184804_54.zip (1.54 MB, 1 views)
My System SpecsSystem Spec
Reply

 bsod ox00000007a




Thread Tools Search this Thread
Search this Thread:

Advanced Search



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App