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Windows 7: bsod ox00000007a

25 Jan 2016   #51
axe0

Windows 10 Pro
 
 

You can't, the system only creates the files when it happens.
That no dump is created nor even logged means some serious hardware problems, a suspect would be the memory as the memory is the source of the data where the dump is created from.
Quote:
the blue screen view i try to see is only showing crash from 28/12/15 how to refresh it?



bsod ox00000007a Diagnostic Test bsod ox00000007a
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

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MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.



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25 Jan 2016   #52
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

hello
i ran the test overnight
i just finished now 11 passes without error.
and i already changed the memory stick few weeks ago to see if it solve the problem
but it happened also with another memory stick so i put back my original memory
My System SpecsSystem Spec
26 Jan 2016   #53
axe0

Windows 10 Pro
 
 

Do you have a spare hard drive you can use?
My System SpecsSystem Spec
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26 Jan 2016   #54
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

no
but i ran all the common tests on them.
the ssd is new
and the hdd is also new it was installed instead of the previous hdd after this problem started.
My System SpecsSystem Spec
26 Jan 2016   #55
axe0

Windows 10 Pro
 
 

Keep in mind that even if you run a 100 tests on them the hard drives could still be the problem, because no program is 100% and it is possible that something hasn't been detected.

A clean hard drive would be necessary for testing purposes, only things that need to be done:
  1. a clean install of Windows 7
  2. only Microsoft Security Essentials installed
  3. Windows Update up to date.
If after that the system still crashes then following needs to be done
  • sata replacement for testing purpose again
  • use a different sata port
My System SpecsSystem Spec
26 Jan 2016   #56
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

the only thing i regret is that when the lab installed the ssd they duplicate the windows 7 that was installed on the hdd and paste it on the ssd. they did it to save time i guess but also to maintain the same working state i was in ,so i did not insist on the clean installation.
on the other hand microsoft said it not operating system problem
the sata cable and ports are new as the cables and motherboard were replaced since this problem started
My System SpecsSystem Spec
26 Jan 2016   #57
axe0

Windows 10 Pro
 
 

That something has been replaced doesn't mean they aren't faulty.

It is not the OS I want to focus on, but more the hardware with a stability test of the minimum installed.
My System SpecsSystem Spec
05 Feb 2016   #58
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello
just wondering, i did not have any crash this weak. could the fact that the dmp files were not created last time
is related to the fact that the calender was set to past date a month ago since i had to restore some documents for the
accounting software i use.
can incorrect date by itself can cause pc crash?
My System SpecsSystem Spec
05 Feb 2016   #59
axe0

Windows 10 Pro
 
 

Dumps that aren't created could be caused by quite some things.

Incorrect date could cause many things, I'm not certain if an incorrect date could cause a crash but I don't think so. It wouldn't sound logic to me if it does.
My System SpecsSystem Spec
13 Feb 2016   #60
espresso1

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello
i attached here blue screen jpg from today
it says collecting data for crash dump but in blue screen view .exe there is no evidance
i also attached the last crash evidence from 28.12.15 and the DM Log Collector.
on 29/12/15 i replaced the cooler
the frequency of blue screen is much less since the intel hd graphics upgrade
so i think maybe something was damaged while replacing the cooler
do you have any direction i can check without installing windows again?
or do you think the next step should be installing windows anyway like you recommended
My System SpecsSystem Spec
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 bsod ox00000007a




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