BSOD when browsing Internet, related to ntoskrnl.exe


  1. panya
    Posts : 2
    Windows 7 Business x64
       New #1

    BSOD when browsing Internet, related to ntoskrnl.exe


    Hi,

    I recently began having BSODs when browsing the Internet, especially when running speed tests. I've tried reinstalling Windows, have ran Memtest86+ overnight with no errors, tried wired and wireless connections, and reinstalled/updated drivers. I tried reinstalling Windows again this morning and just got another BSOD.
      My Computer
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  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    those Blue screens tend to appear after hardware changes.

    Your not getting updates as the domain server is not specified,

    because the product code your using is for Home premium, and widely published on the net.

    As such its a counterfiet install.

    Roy
      My Computer
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  4. panya
    Posts : 2
    Windows 7 Business x64
    Thread Starter
       New #3

    But I have a Windows 7 Professional DVD sitting right here!
      My Computer
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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    It is a genuine retail product ID. Searching the product ID shows a result from the Microsoft forum where an MGAdiag report is showing that the product ID is retail and thus genuine.

    Hi panya,

    Welcome to the 7forums.

    Please make sure to install every update available from Windows Update, it may take a couple of times to get them all.
    I would suggest to skip Windows 10 upgrade while your system is unstable. After that I leave the choice to you :)
    The updates improve the system stability and performance and fixes bugs that might cause bluescreens.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My Computer
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Hi, Plagued by many of these for a long time now, but happening more often in the last week. Seems to happen most often when launching a Chrome or opening a web page. Ran memtest86+ overnight, no errors. Removed AVG. Still happening. Any advice appreciated.
Over the last week or so I've had several BSOD's with ntoskrnl.exe as a common factor in all but one. Ran SF Diag Tool, results are attached. Not sure what else to say about it. A few more BSOD's since this post, minidumps uploaded.
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