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Windows 7: Blue Screen Of Death . . .

13 Jan 2016   #11
njl1960

windows 7 Home Premium Home Edition. 64 bit
 
 

Hello Golden, after running many passes it turns out the memory I bought new was faulty, I replaced it with new & installed my old with it and it hasn't missed a beat, so thank you very much for your help with this issue, you are truly a Blessing . . .

Peace


My System SpecsSystem Spec
.
13 Jan 2016   #12
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
05 Feb 2016   #13
njl1960

windows 7 Home Premium Home Edition. 64 bit
 
 

I am still getting BSOD not often but it seems to be happening when I have a few browsers open with games going, I got one of the windows files that my machine put together for the report to microsoft, I don't know if it is any good to you but if you can give me a heads up it would be great . . .


Attached Files
File Type: zip BSOD Dump Files.zip (36.7 KB, 1 views)
My System SpecsSystem Spec
.

05 Feb 2016   #14
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

I'll have a look at the .dmp file in a bit, in the meantime always follow this when you get a BSOD:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
05 Feb 2016   #15
njl1960

windows 7 Home Premium Home Edition. 64 bit
 
 

Hello Golden, thx for picking this up again, your a legend . . .
please find attached the zip file you requested


Attached Files
File Type: zip NORM-PC-Sat_06_02_2016__61357_59.zip (1.05 MB, 2 views)
My System SpecsSystem Spec
06 Feb 2016   #16
Laith

Windows 10 Professional x64
 
 

Since Golden hasn't responded yet i'll respond now
Code:
fffff880`031957d0  00000000`00000000
fffff880`031957d8  fffff880`04e860d0Unable to load image \SystemRoot\system32\DRIVERS\vsdatant.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
 vsdatant+0x860d0
fffff880`031957e0  fffff880`031957e0
fffff880`031957e8  fffff880`031957e0
Code:
fffff880`041674d8  fffff880`064b64e1Unable to load image \SystemRoot\system32\drivers\aswStm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswStm.sys
*** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
 aswStm+0x14e1
fffff880`041674e0  fffffa80`11e50a90
Uninstall avast! and Zone Alarm and install Microsoft Security Essentials(MSE) for testing purposes.
My System SpecsSystem Spec
07 Feb 2016   #17
njl1960

windows 7 Home Premium Home Edition. 64 bit
 
 

[QUOTEUninstall avast! and Zone Alarm and install Microsoft Security Essentials(MSE) for testing purposes.[/QUOTE]

run the DM Log collector again once ive uninstalled the two items ? thx again for helping
My System SpecsSystem Spec
07 Feb 2016   #18
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

No, just run the system as normal. If it BSODs again, then run the DM Log Collector tool.
My System SpecsSystem Spec
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 Blue Screen Of Death . . .




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