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Windows 7: Driver IRQL NOT LESS OR EQAL

04 Jan 2016   #1
arleetel

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Driver IRQL NOT LESS OR EQAL

I attached the crash dump analysis and the dump files.

I know that it's caused by USB 3.0 drivers, so I uninstalled them, restarted the computer and everything seems normal.

Driver info : USB 3.0 hub, Intel Corporation, date 29.03.2013, version 2.5.0.19.

I tried to update that driver with the known result, I did that because when I connect an external HD to one of the USB 3 ports, it was not visible. Every time I connect that HD, it happens again, I already initialized and formatted it the first time I used it.

My question is : how do I update those drivers the right way without crashing the whole system.

Thanks.




Attached Files
File Type: pdf Crash dump.pdf (225.5 KB, 3 views)
My System SpecsSystem Spec
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04 Jan 2016   #2
arleetel

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

In the meantime I downloaded Driver Magician (giveaway of the day)
sadly there is no update available for the USB3 ports Intel.
Which leaves only one question : what's wrong that I have to uninstall those drivers before using the HD ?
My System SpecsSystem Spec
05 Jan 2016   #3
axe0

Windows 10 Pro
 
 

Blue Screen of Death (BSOD) Posting Instructions

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

My System SpecsSystem Spec
.

06 Jan 2016   #4
arleetel

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for your reply, I did what you asked (hopefully right).
Since the last time I did not have a BSOD any more, so I suppose this one is solved for now.
The problem about the external HD, after I goofed with a driver update,uninstalled and restarted the computer is solved for the moment. So far I did not have to repeat the driver uninstallation.........
Let's hope it stays that way because I have no idea what caused this, I did search for answers and I found out that I was not the only one with that problem, maybe something to do with Windows 7 and USB3, because the HD works perfectly on USB2.
My System SpecsSystem Spec
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 Driver IRQL NOT LESS OR EQAL




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