BSOD'S occurring at random


  1. Posts : 5
    Windows 7 64 bit home premium
       #1

    BSOD'S occurring at random


    BSOD'S were less frequent before I installed a new motherboard and cpu, I suspect it may have something to do with the ram relevant files attached
      My Computer


  2. Posts : 51
    Windows 10 x64
       #2

    This might seem like a daft question, but have you reinstalled your operating system (fresh) after installing the new motherboard and CPU?

    I'd always recommend reinstalling Windows as a first port of call when getting blue screens in order to rule out hardware issues.
      My Computer


  3. Posts : 5
    Windows 7 64 bit home premium
    Thread Starter
       #3

    joedaman633 said:
    This might seem like a daft question, but have you reinstalled your operating system (fresh) after installing the new motherboard and CPU?

    I'd always recommend reinstalling Windows as a first port of call when getting blue screens in order to rule out hardware issues.
    Hmm, I'll try that right now, I'll get back to you as to how it goes
      My Computer


  4. Posts : 51
    Windows 10 x64
       #4

    Awesome, fingers crossed that resolves your issue!
      My Computer


  5. Posts : 5
    Windows 7 64 bit home premium
    Thread Starter
       #5

    joedaman633 said:
    Awesome, fingers crossed that resolves your issue!
    Just finished reinstalling now and within 2 minutes of trying to download Guild wars 2... Blue screen of death (which oddly enough blue screen viewer is still identifying ntoskrnl.exe as the culprit) Any other ideas?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Run the dm log collector again and upload a new zip so we can analyse the latest crashes.
      My Computer


  7. Posts : 5
    Windows 7 64 bit home premium
    Thread Starter
       #7

    log attached
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

       Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Genius, please remove them as it may cause trouble.


    This might be difficult, unless Driver Genius is causing everything if any driver from Driver Genius has been installed.
    There seems to be different causes in each crash and most are not the same error code, at this point it is difficult to connect anything with each other that makes sence and would get closer to a stable system.
    This kind of troubleshooting usually relates to hardware problems, which is why I added hardware tests.
    Please follow instructions below carefully.

    USB network adapters often causes network related crashes. Please disconnect the ASUS network adapter while troubleshooting and do not connect it.

    Please try to update your BIOS to version F6, current one is F4
    GIGABYTE - Motherboard - Socket 1150 - GA-B85N (rev. 1.1)

    Please update or uninstall Elgato
    Code:
    *** WARNING: Unable to verify timestamp for ElgatoGC658.sys
    *** ERROR: Module load completed but symbols could not be loaded for ElgatoGC658.sys
    1: kd> lmvm ElgatoGC658
    start             end                 module name
    fffff880`04560000 fffff880`0456f000   ElgatoGC658 T (no symbols)           
        Loaded symbol image file: ElgatoGC658.sys
        Image path: \SystemRoot\System32\Drivers\ElgatoGC658.sys
        Image name: ElgatoGC658.sys
        Timestamp:        Wed Nov 09 08:39:12 2011 (4EBA2E20)
        CheckSum:         00018494
        ImageSize:        0000F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 379307
    Code:
    fffff880`08b501b0  fffff880`0f330b00Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0xe2b00
    1: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f24e000 fffff880`0fe58000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Dec 16 15:13:02 2015 (5671716E)
        CheckSum:         00BD14EC
        ImageSize:        00C0A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4




    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




    Diagnostic Test

     CPU TEST


    Run Prime95 and IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Forums & CPU - Stress Test Using IntelBurnTest

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




    Diagnostic test

     GPU TEST


    Run Furmark to test your GPU. Furmark tutorial

       Note
    Run Furmark for around 30 minutes


       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My Computer


  9. Posts : 5
    Windows 7 64 bit home premium
    Thread Starter
       #9

    Ok, I'm extremely sorry for being so late on this, I was very busy with other stuff didn't have time etc etc.

    However I followed the steps about the drivers and tested to see if it worked without going through all the other tests, And it worked sort of. Instead of BSOD'S the computer would freeze and reboot, So I ran memtest86 and yep the ram is faulty.

    Thank you axe0 for providing a simple, easy to use guide and took time and effort out of you day to help me, thank you so very much
      My Computer


 

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