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Windows 7: BSOD'S occurring at random

05 Jan 2016   #1
xSkai

Windows 7 64 bit home premium
 
 
BSOD'S occurring at random

BSOD'S were less frequent before I installed a new motherboard and cpu, I suspect it may have something to do with the ram relevant files attached




Attached Files
File Type: zip SFdebugFiles.zip (2.86 MB, 7 views)
My System SpecsSystem Spec
.
05 Jan 2016   #2
joedaman633

Windows 10 x64
 
 

This might seem like a daft question, but have you reinstalled your operating system (fresh) after installing the new motherboard and CPU?

I'd always recommend reinstalling Windows as a first port of call when getting blue screens in order to rule out hardware issues.
My System SpecsSystem Spec
06 Jan 2016   #3
xSkai

Windows 7 64 bit home premium
 
 

Quote   Quote: Originally Posted by joedaman633 View Post
This might seem like a daft question, but have you reinstalled your operating system (fresh) after installing the new motherboard and CPU?

I'd always recommend reinstalling Windows as a first port of call when getting blue screens in order to rule out hardware issues.
Hmm, I'll try that right now, I'll get back to you as to how it goes
My System SpecsSystem Spec
.

06 Jan 2016   #4
joedaman633

Windows 10 x64
 
 

Awesome, fingers crossed that resolves your issue!
My System SpecsSystem Spec
06 Jan 2016   #5
xSkai

Windows 7 64 bit home premium
 
 

Quote   Quote: Originally Posted by joedaman633 View Post
Awesome, fingers crossed that resolves your issue!
Just finished reinstalling now and within 2 minutes of trying to download Guild wars 2... Blue screen of death (which oddly enough blue screen viewer is still identifying ntoskrnl.exe as the culprit) Any other ideas?
My System SpecsSystem Spec
07 Jan 2016   #6
axe0

Windows 10 Pro
 
 

Run the dm log collector again and upload a new zip so we can analyse the latest crashes.
My System SpecsSystem Spec
08 Jan 2016   #7
xSkai

Windows 7 64 bit home premium
 
 

log attached


Attached Files
File Type: zip SKAI-PC-Fri_01_08_2016_195219_92.zip (4.10 MB, 1 views)
My System SpecsSystem Spec
08 Jan 2016   #8
axe0

Windows 10 Pro
 
 

warning   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Genius, please remove them as it may cause trouble.


This might be difficult, unless Driver Genius is causing everything if any driver from Driver Genius has been installed.
There seems to be different causes in each crash and most are not the same error code, at this point it is difficult to connect anything with each other that makes sence and would get closer to a stable system.
This kind of troubleshooting usually relates to hardware problems, which is why I added hardware tests.
Please follow instructions below carefully.

USB network adapters often causes network related crashes. Please disconnect the ASUS network adapter while troubleshooting and do not connect it.

Please try to update your BIOS to version F6, current one is F4
GIGABYTE - Motherboard - Socket 1150 - GA-B85N (rev. 1.1)

Please update or uninstall Elgato
Code:
*** WARNING: Unable to verify timestamp for ElgatoGC658.sys
*** ERROR: Module load completed but symbols could not be loaded for ElgatoGC658.sys
1: kd> lmvm ElgatoGC658
start             end                 module name
fffff880`04560000 fffff880`0456f000   ElgatoGC658 T (no symbols)           
    Loaded symbol image file: ElgatoGC658.sys
    Image path: \SystemRoot\System32\Drivers\ElgatoGC658.sys
    Image name: ElgatoGC658.sys
    Timestamp:        Wed Nov 09 08:39:12 2011 (4EBA2E20)
    CheckSum:         00018494
    ImageSize:        0000F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
BSOD'S occurring at random-ss-2015-12-13-01.07.07-.png
Code:
fffff880`08b501b0  fffff880`0f330b00Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xe2b00
1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f24e000 fffff880`0fe58000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Dec 16 15:13:02 2015 (5671716E)
    CheckSum:         00BD14EC
    ImageSize:        00C0A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4




BSOD'S occurring at random Diagnostics Test BSOD'S occurring at random
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.



BSOD'S occurring at random Diagnostic Test BSOD'S occurring at random
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




BSOD'S occurring at random Diagnostic Test BSOD'S occurring at random
 CPU TEST

Run Prime95 and IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Forums & CPU - Stress Test Using IntelBurnTest

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




BSOD'S occurring at random Diagnostic test BSOD'S occurring at random
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high


My System SpecsSystem Spec
10 Jan 2016   #9
xSkai

Windows 7 64 bit home premium
 
 

Ok, I'm extremely sorry for being so late on this, I was very busy with other stuff didn't have time etc etc.

However I followed the steps about the drivers and tested to see if it worked without going through all the other tests, And it worked sort of. Instead of BSOD'S the computer would freeze and reboot, So I ran memtest86 and yep the ram is faulty.

Thank you axe0 for providing a simple, easy to use guide and took time and effort out of you day to help me, thank you so very much
My System SpecsSystem Spec
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