Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD BCC 0x000000d1

06 Jan 2016   #1
Adroxis

Windows 7 Home Premium 64bit
 
 
BSOD BCC 0x000000d1

Hello all,
I just got this BSOD yesterday, haven't had one in exactly 3 months and 1 day's time. The Bug Check String is " DRIVER_IRQL_NOT_LESS_OR_EQUAL" and BlueScreenView is telling me that it's some sort of kernal error with Windows 7. I haven't made any recent hardware changes other than my old ASUS USB DAC ended up dying and I went back to using my old headphone jack in the back of my computer. Also, I did a clean install of Windows 7 manually several months back when I was getting much more frequent BSOD's, following Brink's guide.

I posted the attachment for the SF Diagnostic Tool that I found here on the forums, because I wasn't able to track down the zip file that was being created for dm log collector so I used the Diagnostic Tool instead and followed Capt.Jack Sparrow's instructions.

Please let me know if you need any further information, I'd be happy to oblige. Thank you for your time.




Attached Files
File Type: zip Adroxis.zip (1.49 MB, 3 views)
My System SpecsSystem Spec
.
07 Jan 2016   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {669ca3cd, 2, 1, fffffa8008e69dc0}

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Followup: MachineOwner
---------
The .dmp file is inconclusive at this stage, but it has plenty of references to USBPORT.

Did the BSOD happen before, or after, you removed the ASUS USB DAC?
My System SpecsSystem Spec
09 Jan 2016   #3
Adroxis

Windows 7 Home Premium 64bit
 
 

The BSOD happened after I removed the DAC, maybe 2-3 weeks if I had to guess.
My System SpecsSystem Spec
.

09 Jan 2016   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
12 Jan 2016   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Adroxis, have you been able to run Driver Verifier? If you have Please upload the BSOD Posting Instructions http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
My System SpecsSystem Spec
20 Jan 2016   #6
Adroxis

Windows 7 Home Premium 64bit
 
 

Sorry, I got distracted this week and wasn't able to work on the driver verifier. I'll begin testing with it tonight and let you know in a day or 2 what I come up with, the SF Diagnostic Tool still works for uploading logs of the crash, right? I was having problems the last time figuring out where the dmp files were going with DM Log collector.
My System SpecsSystem Spec
20 Jan 2016   #7
Adroxis

Windows 7 Home Premium 64bit
 
 

Okay, I ran the Driver Verifier and immediately after rebooting my computer, 2 different BSOD's occurred, 1 for each of the 2 attempts that I tried to reboot my computer. So, I booted my system into safe mode and disabled driver verifier because it won't work in safe mode from what I've read in the forums.

Here is the zip file recording what happened.


Attached Files
File Type: zip Adroxis.zip (207.9 KB, 2 views)
File Type: zip Adroxis 2.zip (1.65 MB, 2 views)
My System SpecsSystem Spec
21 Jan 2016   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please attach the. Zip file
My System SpecsSystem Spec
21 Jan 2016   #9
Adroxis

Windows 7 Home Premium 64bit
 
 

All right, both zip files should be there now.
My System SpecsSystem Spec
21 Jan 2016   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D3, {fffff8800108b2b9, 2, 0, fffff80002ca6b52}

*** WARNING: Unable to verify timestamp for WRkrn.sys
*** ERROR: Module load completed but symbols could not be loaded for WRkrn.sys
Probably caused by : WRkrn.sys ( WRkrn+4043 )

Followup: MachineOwner
---------
Uninstall WebRoot security and replace it with MSE for testing. Reboot and run Driver Verifier again please.
My System SpecsSystem Spec
Reply

 BSOD BCC 0x000000d1




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD 0x000000d1
Hello guys, seems like i'm having a classic BSOD D1 with a driver but did not know which one. Just reformat and reinstall everything. Never have a problem with this before. I've attached a report done by dm collector see if anyone can point out the problem. Thanks P
BSOD Help and Support
BSOD 0x000000d1
Hey guys, if anyone can help that would be appreciated. I'm at a loss as whats going on. I'm leaning towards faulty hardware. All I know is VirtDiskBus64.sys is from I've seen related to my 3TB HDD. Every now and then I randomly get this BSOD, lately in the morning when I boot up my computer. ...
BSOD Help and Support
BSOD - 0x0000007E,0X000000D1,0X000000A,0X000000D1
HI,everone One day,while I'm using,the computer suddenly black screen,I reboot my computer.But,after the reboot,I can't get into Windows anymore,it always blue screen. I can't boot from safe mode,or even can't install windows.......Whatever what I do,it will still show me a bluescreen I...
BSOD Help and Support
BSOD bugcheck 0x000000d1
When I turn on my Windows 7 computer or wake it up from hibernate status then it crashes after about 10 mto 15 min but during restart system "suggests" normal start instead of restart in a Safe Mode. It reports bugcheck 0x000000d1 and points out NETw5s64.sys file. This is the information that I...
BSOD Help and Support
BSOD...again. 0x000000d1.
Can anyone tell me how to fix this BSOD? I've attached the .dmp file. I've tried updating the Atheros LAN driver, with no luck.
BSOD Help and Support
BSOD - 0x000000d1
Dear all, I my first post on these forums. I found it while searching google for a solution on my BSOD problem. It started about 2 months ago but got it very rarely. Now it happens every 15 mins while playing games on my PC. It depends on what games I am playing, on stracraft2 i didn't...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App