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Windows 7: BSOD After Shutdown/Restart, error 0x0000009F

08 Jan 2016   #31
Garadan77

Windows 7 Professional 64-bit // Version: 6.1.7601 Service Pack 1 Build 7601
 
 

I am assuming that means I have to suspend my playing of Arma 3, as Battleye is widely used by Bohemia Interactive (or maybe just Arma) way of catching cheaters/hackers that play the game. I also might add on my previous computer, Battleye did not cause this problem.

I AM going to be removing it as you have stated though, just wanted to provide that little bit of information if it's of any use.


EDIT: Do I remove only BEService.exe or the whole entire BattlEye folder?

Main reason I am asking is so that I make sure to not play Arma 3 tonight unless I am allowed to start it back up, but I THINK....it may reinstall that BattlEye driver as it is required on the servers I play on.




Attached Thumbnails
BSOD After Shutdown/Restart, error 0x0000009F-beservice.png  
My System SpecsSystem Spec
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08 Jan 2016   #32
YoYo155

Windows 10
 
 

Don't just delete the software, uninstall it completely.
I recommend using the "complete" option using Revo Uninstaller.

My System SpecsSystem Spec
08 Jan 2016   #33
Garadan77

Windows 7 Professional 64-bit // Version: 6.1.7601 Service Pack 1 Build 7601
 
 

Okay I watched the video, I have Revo Uninstaller downloaded however I am not seeing BattlEye anywhere to be chosen.

Update: I am assuming since it came with Arma 3 and it is in the Arma 3 folder as well, I will have to uninstall Arma 3 using Revo Uninstaller. Once that is completed may I redownload it or what shall my further instructions be?


Attached Thumbnails
BSOD After Shutdown/Restart, error 0x0000009F-revo.png  
My System SpecsSystem Spec
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08 Jan 2016   #34
YoYo155

Windows 10
 
 

Assuming you didn't disable DV and that you've removed BattleEye,
all that is left now is to see how we fair over time.
My System SpecsSystem Spec
08 Jan 2016   #35
Garadan77

Windows 7 Professional 64-bit // Version: 6.1.7601 Service Pack 1 Build 7601
 
 

Nope, I still have DV enabled, and I wasn't able to find BattlEye so I just uninstalled Arma 3 all together. Will let that sit for a day or so and see what the assessment is.

Update: Restarted PC after doing all of those changes just to be safe and it BSOD again, I'm not sure what it's going to say this time. I try to open them and look I just don't have a clue what I am looking at.

New update is attached below


Attached Files
File Type: zip JAMES-PC-Fri_01_08_2016_171103_83.zip (738.7 KB, 2 views)
My System SpecsSystem Spec
08 Jan 2016   #36
YoYo155

Windows 10
 
 

The analysis is inconclusive at this point, there was a system driver timeout
which the debugger (VRF) called a break which caused the BSOD.
I would call it a bug and and tag it as calculated risk for using Driver Verifier.

"Nothing to see here" .

P.S.
I t just so happens that I was doing my "round-back" that I noticed that you edited
your post, if something substantial happens comment using a new reply that is the
only way I'll get notified, edits don't do that.
My System SpecsSystem Spec
08 Jan 2016   #37
Garadan77

Windows 7 Professional 64-bit // Version: 6.1.7601 Service Pack 1 Build 7601
 
 

Ah alright, well fingers crossed that it was just something caused by the Driver Verifier and wasn't an "Extra" problem. By the way, I was able to find more "Bohemia Interactive" and "BattlEye" things on my PC after doing the FULL uninstall of Arma 3, I guess some things weren't linked together with it.

I couldn't find an uninstall.exe for it at all, so I did the typical....delete -> recycle bin -> empty for everything else that was left over Bohemia Interactive / BattlEye related.

But I want to pick at this a little more cause I am quite curious...

BattlEye is an anti-cheat engine that comes from Arma 3 (a game I play quite often) - That gave an issue - So we remove the issue - Now are we trying to remove each/every issue until we've got them all fixed. Then slowly reinstall the things I used?
My System SpecsSystem Spec
08 Jan 2016   #38
YoYo155

Windows 10
 
 

That is correct, the goal now is to get your system stable consistently
and for a considerable about of time.

After that is achieved, we can start poking the at beast.
My System SpecsSystem Spec
08 Jan 2016   #39
Garadan77

Windows 7 Professional 64-bit // Version: 6.1.7601 Service Pack 1 Build 7601
 
 

Just out of curiosity, should I leave my PC on constantly all the time and it should eventually BSOD? Just trying to figure out what I should be doing while running Driver Verifier.

Would it be of any help to just play for 1-2 hours, restart, play for 1-2 hours, restart. Since it never BSOD unless shutdown/restart except for strangely enough that one time when running Arma 3 earlier (after enabling Driver Verifier).

Update: Tried shutting it down tonight before going to bed cause I was unsure of what to do. BSOD again, but I used to restroom so I missed the message it threw up. It MIGHT be the same "inconclusive" thing you mentioned earlier.


Attached Files
File Type: zip JAMES-PC-Fri_01_08_2016_235953_91.zip (771.5 KB, 1 views)
My System SpecsSystem Spec
09 Jan 2016   #40
YoYo155

Windows 10
 
 

Okay this is the same as before.
I looked more closely at this dump seeing it's pretty much the same as the last
and came to the conclusion that it is similar to a 0x9f (like the ones we had before)
Wdf01000 is waiting on something locked then times out.


I was about to post a long list of actions but changed my mind because as I mentioned
before I prefer the more surgical approach.

Let's disable DV:


Update Windows avoiding Windows 10 updates(!)
My System SpecsSystem Spec
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