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Windows 7: 2 BSOD in 2 months.

06 Jan 2016   #1
ChocolateJeebus

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
2 BSOD in 2 months.

I don't remember what I was doing with the computer (if anything) when it BSOD-ed last month, but this month I was capturing video from a PVR. Something not very stressful at all and something that's been done hundreds of times before. Attached are the dumps and, being a novice, I have no idea what they mean. Thanks in advance for any help!




Attached Files
File Type: zip JR-HP-Wed_01_06_2016_163044_71.zip (1,010.0 KB, 3 views)
My System SpecsSystem Spec
.
07 Jan 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello Jeebus mate the dumps show almost certainly a hardware problem and given the AMD is quoted I would start with checking the temps on the CPU and give the machine general check over - dust and crud etc and look for any signs of the board getting hot or the caps looking bulged/swollen.

Personally I would be reseating everything from the CPU to the RAM sticks and GPU card cables etc etc

To check the temps use this Speccy - Free Download - Piriform and post back if you hav problems running that software try looking in the BIOS for the temps

Code:
BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
My System SpecsSystem Spec
07 Jan 2016   #3
axe0

Windows 10 Pro
 
 

It is a bus error where it appears there is too much delay between data, possibly caused by disk corruption as the event logs say



2 BSOD in 2 months. Diagnostics Test 2 BSOD in 2 months.
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.

Code:
Event[74150]:
  Log Name: System
  Source: Ntfs
  Date: 2016-01-06T10:18:56.819
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: JR-HP
  Description: 
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
Code:
1: kd> !errrec fffffa800b5e3038
===============================================================================
Common Platform Error Record @ fffffa800b5e3038
-------------------------------------------------------------------------------
Record Id     : 01d13157d77cd026
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 12/8/2015 1:29:21 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800b5e30b8
Section       @ fffffa800b5e3190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100f52
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800b5e3100
Section       @ fffffa800b5e3250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 52 0f 10 00 00 08 04 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800b5e3250

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800b5e3148
Section       @ fffffa800b5e32d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfa00000000070f0f
My System SpecsSystem Spec
.

13 Jan 2016   #4
ChocolateJeebus

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
@ axe0

(shocker) Seatools fails to run, hangs indefinitely on USB: Scanning for supported drives. chkdsk found no errors on any drive. Attached are pics from HDtune. The ones marked OSHDD are obviously the C drive with the OS on it. HDD02 has an end-to-end error. A week or two ago it was not seen by the computer (but seen in BIOS) I plugged it into a different power supply plug and it immediately started spinning and was recognized. Thanks.


Attached Files
File Type: rar HDtune Screenshots.rar (2.70 MB, 2 views)
My System SpecsSystem Spec
14 Jan 2016   #5
axe0

Windows 10 Pro
 
 

I would suggest to backup the data from the ST2000DM hard drive and replace it a.s.a.p.
My System SpecsSystem Spec
14 Jan 2016   #6
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes agree with axe mate and if you want to this is a good way to get data from a drive dead or alive
BOOTABLE UBUNTU
Make a bootable Ubuntu disk Get Ubuntu | Download | Ubuntu
Set the BIOS to boot from the optical when the machine boots it will show you a screen with TRY or INSTALL > select TRY not INSTALL
When it is finished - it takes very little time you will get a screen like in the pic .
Open the drive you want > User and dig down until you get to the data / settings you may be able to copy / paste the material you want to an external source or other installed drive doing this.
I am not sure if it will but I have recovered tons of data etc using this method both on "dead" or just plain drives that you cannot get data from using Windows.

There is also Linux Mint to do this - I just find this a quick and very easyw way
Emergency Kit - save your files from a dead OS


Attached Thumbnails
2 BSOD in 2 months.-ubuntu-screen-x2.png  
My System SpecsSystem Spec
Reply

 2 BSOD in 2 months.




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