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Windows 7: Problem with BSOD arising randomly. Problem more frequent. NTSF.SYS

09 Jan 2016   #1
joplrw10

Windows 7 Ultimate 64 bit
 
 
Problem with BSOD arising randomly. Problem more frequent. NTSF.SYS

Having an issue with a computer going into BSOD with no warning. The computer's information is attached. There really isn't any more information to give. It started relatively recently. Nothing different was downloaded to the computer. AVAST is not installed. Not utilizing Daemon tools.

Any more help would be great! Thank you.




Attached Files
File Type: zip LAURENLECLAIR-Sat_01_09_2016_171851_06.zip (1.73 MB, 1 views)
My System SpecsSystem Spec
.
09 Jan 2016   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff8800d0d3ab8, fffff8800d0d3310, fffff880012d76c7}

Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+1fe )

Followup: MachineOwner
---------

1: kd> !thread
GetPointerFromAddress: unable to read from fffff800032ba000
THREAD fffffa800a415060  Cid 1ba4.1bb4  Teb: 000000007ef7d000 Win32Thread: fffff900c1abfc10 RUNNING on processor 1
IRP List:
    Unable to read nt!_IRP @ fffffa800b197010
Not impersonating
GetUlongFromAddress: unable to read from fffff800031f8bf0
Owning Process            fffffa80080beb10       Image:         tuscanx.exe
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Its inconclusive at this stage, but the crash appears to happen when AVG PC Tune Up is running. Uninstall AVG completely and replace it with MSE to see if the system stays stable.
My System SpecsSystem Spec
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 Problem with BSOD arising randomly. Problem more frequent. NTSF.SYS




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