Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 6.1.7601.2.1.0.256.1 id 2057

12 Jan 2016   #1
bonsix

windows 7 ultimate x64
 
 
BSOD 6.1.7601.2.1.0.256.1 id 2057

Built a new desktop for my son, all working brilliantly, proud moment. Then the ugly BSOD started appearing.
crashes at random while gaming and on the internet
I have checked all my drivers and they are up to date. did the hard drive check for bad sectors. the Bios is upto date.
there are 2 xbox remotes connected to the machine, and every so often one makes the usb connected noise. not sure if that is relevant.
oh and rechecked all the connections....twice
have attached the blue screen info and the mini dumps
any help would be much appreciated




Attached Files
File Type: zip LUC-PC-12_01_2016_154434_88.zip (1.70 MB, 2 views)
File Type: txt blue screen.txt (721 Bytes, 1 views)
My System SpecsSystem Spec
.
13 Jan 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hi bonsix mate and welcome to sevenforums!

The BSOD is caused by xusb21.sys. This is the XBOX controller driver. Remove it and retest.

I would also recommend you to go here and download and install the Intel USB3 and the System & Chipset driver.

MSI Global

Go there and select your OS and report back if you get any other issues!

Cheerio /Boris
My System SpecsSystem Spec
13 Jan 2016   #3
bonsix

windows 7 ultimate x64
 
 

Thank you for the reply Boris,
working on that now. if i remove the xusb21.sys. driver will the xbox controller not just reload it when it gets plugged in again?
should i download from the net first?
My System SpecsSystem Spec
.

13 Jan 2016   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by bonsix View Post
Thank you for the reply Boris,
working on that now. if i remove the xusb21.sys. driver will the xbox controller not just reload it when it gets plugged in again?
should i download from the net first?
Well the things that I wanted you to download were updates for the system itself which can help you get rid of the BSOD, the first one is the USB controller which might/should fix it.
My System SpecsSystem Spec
14 Jan 2016   #5
bonsix

windows 7 ultimate x64
 
 

Hi Boris, thanks again. have followed the above and fingers crossed everything seems to be running great.
i will make sure the computer gets a good run today!
My System SpecsSystem Spec
14 Jan 2016   #6
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by bonsix View Post
Hi Boris, thanks again. have followed the above and fingers crossed everything seems to be running great.
i will make sure the computer gets a good run today!
Yeah no problem mate, and yes fingers crossed!
My System SpecsSystem Spec
18 Jan 2016   #7
bonsix

windows 7 ultimate x64
 
 

Again thank you for your help. have marked as solved
My System SpecsSystem Spec
18 Jan 2016   #8
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by bonsix View Post
Again thank you for your help. have marked as solved
Nice, thanks for letting me know you got it sorted out mate!
My System SpecsSystem Spec
Reply

 BSOD 6.1.7601.2.1.0.256.1 id 2057




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD 6.1.7601.2.1.0.768.3 locale id 2057
After years of stable operation, I've had several BSODs in the space of a few days. The code is:- 6.1.7601.2.1.0.768.3 locale id 2057 There does not seem to be a pattern - the first one occurred when I wasn't even touching the computer and (I think) the only application running at the time...
BSOD Help and Support
BSOD Locale ID: 2057
Hey guys :) I'm getting a locale 2057 blue screen of death here, It's been happening for quite a while now, I've noticed it mostly happens when the computer is asleep, I'll do a reboot and the "Windows has recovered from an unexpected shut down" screen appears at login. The last 2 times It's...
BSOD Help and Support
BSOD 6.1.7601.2.1.0.768.3 2057 after startup
Hello, I hope you can help. My 3 month old Dell goes to blue screen soon after startup. The only program to (visibly) open at start up is Skype. I've checked for viruses and followed your instructions to get to this stage. Thanks, Bruce
BSOD Help and Support
BSOD 6.1.7601.2.1.0.768.3 Locale ID 2057
Hi, I am getting the same error every time, I thought it was my external back up drive, but have disconnected it, problem is still there. Attached are my files, if anyone could point me in the right direction that would be great. Kind Regards Neill
BSOD Help and Support
BSOD Locale ID: 2057
I am having problems with BSOD, every time I leave my laptop, and come back to find it off, with a recovery notice when I log back into Windows. I think it may have something to do with the laptop going into sleep or hibernation mode, as I have never seen it happen when I'm at the computer. ...
BSOD Help and Support
BSOD's - Locale ID 2057
Hi BSOD's from this morning anywhere between 30 secs to 5 mins using the computer. Win 7 Ultimate Home i5 520 @ 2.40ghz 8gb ram Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App