BSOD playing Elder scolls online BCCode: 124

SgtWinnie · 13 Jan 2016

Hello All.
I have had this BSOD 6 times in the last week. Every time i was playing ESO.
I was getting bad sound lag and distortion in game and after running

malware check
ccleaner
nvidia latest drivers then rolled back to last ones
Uninstall gpu clean all nvidia files off system and redo
memtest
3dmark
furmark
update windows
I received no results indicating any problems.
I then removed the new gtx 960 and put in my old gt550ti and for 3 days it ran fine...till today.
I have tried to stress the system into a crash out side eso but it has completed 50mins of furmark without issue. I also RE-installed and validated all files in eso.

TBH im running out of ideas lol
I hope this is enough info?
Thank you in advance.

BorisTheAnimal · 13 Jan 2016

Hi SgtWinnie and welcome to Sevenforums! :)

BCCode: 124 is a Hardware Failure though software such as BIOS, low level chipset drivers, drivers, and even security programs can cause it. Also all your BSODs pointed to hal.dll which means there is an hardware error.

And there was a BIOS release 5 days ago so I would recommend that you download and install it and report back if the issue persists!
https://www.asus.com/Motherboards/Z9...Desk_Download/

Cheerio /Boris :)

SgtWinnie · 13 Jan 2016

Thank you Boris for the quick reply!!
Ill jump on and download those drivers. Thank you so much.

**axe0** · 14 Jan 2016

The crashes are consistent internal timer errors on cache bank 4.

Please uninstall Daemon tools, it is known for causing bluescreens what could act as a hardware fault.

If updating the BIOS and removing Daemon tools doesn't help you might need to replace the CPU.

Code:

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8010810138
Section       @ fffffa80108102c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 2 Bank 4)
  Status      : 0xbe00000000800400
  Address     : 0x0000000000c95911
  Misc.       : 0x0000000000c95911
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80105dd138
Section       @ fffffa80105dd2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 0 Bank 4)
  Status      : 0xbe00000000800400
  Address     : 0x000000000175c08b
  Misc.       : 0x000000000175c08b
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80105e3138
Section       @ fffffa80105e32c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 1 Bank 4)
  Status      : 0xbe00000000800400
  Address     : 0x0000000001a3610f
  Misc.       : 0x0000000001a3610f
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80105e3138
Section       @ fffffa80105e32c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 6 Bank 4)
  Status      : 0xbe00000000800400
  Address     : 0x0000000001b5b5e6
  Misc.       : 0x0000000001b5b5e6

SgtWinnie · 14 Jan 2016

ok well it just happened again.

What i have done since my last post.

Ran Driver checker to see if any drivers where out of date including chipset etc.
Updated bios to version 2801 using the Asus ez flash.

Ever since then the system has been worse. Noticeable in game straight away.

Ive always used intel and it annoys the hell out of me to finally get a I7 and its stuffed? Is there anything else i can check or do before i start this process all over again?

axeo Thank you for your post as well. I have uninstalled daemon and will see if there is any difference.
Thank you both of you.

This is the latest dump file

**axe0** · 14 Jan 2016

I would highly suggest to not use driver update programs

Warning

Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Updater, please remove them as it may cause trouble.

@Boris, hal.dll doesn't mean it is a hardware problem.
Hal.dll is the Hardware Abstraction Layer, the dll that simply gives the possibility to communicate with hardware.

@SgtWinnie, below CPU speed could look like your CPU is overclocked.
Please make sure nothing is overclocked.

Code:

CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4080

SgtWinnie · 14 Jan 2016

Hello Axe,
Thank you for your reply. I was unaware about the driver check programs being fraudulent or incorrect?
AS it turns out no drivers were installed. I also verified driver versions where possible manually.
At the time of this crash the system was overclocked using the asus software. Its crash was no different to any other and was set back to default on reboot.
At no time since it was built has it been overclocked before tonight. I was hoping to push a bit harder to see what other info would show up. Clutching at straws.

Thank you for your continued advice.

BorisTheAnimal · 14 Jan 2016

In your latest upload I saw that you don't have the latest DirectX installed, currently you have 11 but 11.1 is the latest.

Installing it might help to resolve your problem!

SgtWinnie · 14 Jan 2016

Thank you Boris
Doing it now!!

Edit**
Apparently i already have it. according to Windows directx download page directx 11.1 may show up as just directx 11.
I verified this by running there installer.

BorisTheAnimal · 14 Jan 2016

SgtWinnie said:

Thank you Boris
Doing it now!!

Edit**
Apparently i already have it. according to Windows directx download page directx 11.1 may show up as just directx 11.
I verified this by running there installer.

Oh sorry missed that.

Anything new?