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Windows 7: BSOD - win32kbase.sys any help please?

14 Jan 2016   #1
b3atts

Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
 
 
BSOD - win32kbase.sys any help please?

Hi
I've tried to get the debugger myself but the symbols are not loading from the MS server, could someone read the dmp file and help me with the issue I have?
I've just bought an i5 XPS 13 ultrabook, when playing simple games the laptop intermittently crashes. I think its the HD5500. I've upgraded the laptop to windows 10 from 8.1.
I've since uninstalled and reinstalled new drivers from the intel website, but the issue still persists.
I receive BSOD - SERVICE EXCEPTION (win32kbase.sys).
Many Thanks




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My System SpecsSystem Spec
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14 Jan 2016   #2
b3atts

Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
 
 

Admin could this be deleted please, I've joined the windows 10 forum.
Thanks
My System SpecsSystem Spec
Reply

 BSOD - win32kbase.sys any help please?




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