RainbowSOD


  1. Posts : 3
    Windows 7 Professional x64
       #1

    RainbowSOD


    Hey guys, hoping someone here can help me Identify the cause behind my issue.

    During certain game applications, my pc locks up and becomes unresponsive, most of the time with an arbitrary colour on screen with no text. I've seen lots of different colours, light brown, teal, cyan, pink etc.

    Applications in question; Sims 4, immediately crashes my pc with a random colour (usually cyan) 1-5 minutes into gameplay.
    GuildWars 2 - 1-20 minutes, same thing.

    And today, Blade and Soul, after about 3 or 4 hours of gameplay, pc locks up, had to hold down the power button to restart, logged back into the game and same crash within a few minutes.

    This made me think it was a temperature issue (ordered some thermal paste in case that needs replacing).
    Only issue is that even though I have speccy/ msi afterburner running (30-35c idle, 50-60 in game (both cpu/gpu)) I can't actually check the temperatures the moment it crashes, so can't confirm if it's a heating issue.

    I've attached the zip file from the BSOD help post. Any help/ suggestions appreciated.

    PC Specs:

    Operating System
    Windows 7 Professional 64-bit SP1

    CPU
    Intel Core i7 3770K @ 3.50GHz 33 °C
    Ivy Bridge 22nm Technology

    RAM
    16.0GB Dual-Channel DDR3 @ 802MHz (11-11-11-28)

    Motherboard
    ASUSTeK COMPUTER INC. P8Z77-V PRO (LGA1155) 24 °C

    Graphics
    2436 (1920x1080@60Hz)
    CVTE TV (1920x1080@50Hz)
    2047MB NVIDIA GeForce GTX 670 (NVIDIA) 30 °C

    Storage
    111GB Corsair Neutron GTX SSD (SSD) 28 °C
    1863GB Seagate ST2000DM001-1CH164 (SATA) 28 °C
    2794GB Seagate Expansion Desk USB Device (USB (SATA)) 42 °C

    Optical Drives
    ATAPI iHAS124 W

    Audio
    NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 380160
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    7: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`12891000 fffff880`132c9000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Apr 08 22:32:37 2015 (55259065)
        CheckSum:         009F7AE7
        ImageSize:        00A38000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #3

    axe0 said:
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 380160
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    7: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`12891000 fffff880`132c9000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Apr 08 22:32:37 2015 (55259065)
        CheckSum:         009F7AE7
        ImageSize:        00A38000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Hey, thanks for this, I did exactly as instructed and then proceeded to test it out by playing Blade and Soul as long as I could in my spare time. Was okay the first day for about 2 hours, then today after quite a long play session, screen blacked out/no signal sort of thing (monitor basically in standby mode), could still hear sound etc and the Skype call I was in was still working but screen dead. Had to restart.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Is the cable of the monitor to the case properly connected?
      My Computer


  5. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #5

    For sure, it's screwed in on both ends, and if it were loose, I still doubt that would be a problem as there isn't any movement at the back of the case. (there is a wall that snugly supports those wires, keeping them firmly in place)

    So based on what you've seen, was the driver issue the only software problem you caught? I just have a strong feeling it's hardware over software.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    There are some things to try before determining if it is hardware or drivers, like switching between slots, trying different driver versions.
    An excellent tutorial for Nvidia drivers by essenbe that might be worth trying: NVIDIA Drivers - Avoid Problems
      My Computer


 

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