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Windows 7: Laptop goes dead after about 10 min.

18 Jan 2016   #1
thelma

windows 7 professional 64 bit
 
 
Laptop goes dead after about 10 min.

This started a couple of days ago. First it crashed after 3 min. Now it is slowly getting longer. I did start in F 12 and managed to do a diagnostic boot. There was nothing found. I can get on line and managed to see some e-mails.
My F2 I cannot use because it is locked with a password I cannot find. Tried everything from ADMIN to DELL to my usual passwords. That is an old problem. My Windows 7 CD is in France and I am in Austria. Please if someone can give me an idea what this problem might be ?
Perhaps she is finally giving up after 6 years of faithful help and support

I am typing this on the laptop of a friend.

For my Computer info please look at older posts of me.

Many thanks already for any help


My System SpecsSystem Spec
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18 Jan 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello thelma sad to see that you had to drop in here.

Well, as with most cases we would need some files to go on, is there a possibility that you could run the DM-collector?
Or get just any recent dump files?

Cheers Boris
My System SpecsSystem Spec
19 Jan 2016   #3
thelma

windows 7 professional 64 bit
 
 

Thanks Boris ,

What is the DM collector please, where do I find it.
My System SpecsSystem Spec
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19 Jan 2016   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
19 Jan 2016   #5
axe0

Windows 10 Pro
 
 

You can find it from Blue Screen of Death (BSOD) Posting Instructions

To me it sounds like your laptop battery needs to be replaced, but it needs to be confirmed that the battery really is the cause as I sometimes have been wrong with it.

Please start your laptop and try to follow this tutorial and upload the HTML file using a 3rd party uploader:
Power Efficiency Diagnostics Report
After the battery diagnostics report is finished please try to start your laptop with PSU plugged in and the battery removed.
My System SpecsSystem Spec
19 Jan 2016   #6
thelma

windows 7 professional 64 bit
 
 



My System SpecsSystem Spec
20 Jan 2016   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by thelma View Post
Have to be very quick,

Attachment 380117
That is doing the same thing that happened in this thread Thelma,

Thelma's PC...

You uploaded a shortcut again. Try this method again, it worked for you last time,

Quote   Quote: Originally Posted by thelma View Post
Ok, I am now in the Administrator account, try it now;
Attachment 375488

I think it did the trick
My System SpecsSystem Spec
20 Jan 2016   #8
thelma

windows 7 professional 64 bit
 
 

Hello, and thanks very much all for taking time and thoughts over my PC problem. .

I think it is only fair to you, to first buy a new battery ( which was needed anyway). It is now to nerve racking to try to do any analyses within only a few minutes. With it being 6 years old it already takes 2,5 minutes to get on line. Took away all the start-up programmes but one. Now I try to take the passwords out off the way, all that saves time. I am only going on the forum so need no anti spyware active either.

I am typing this on the laptop of a friend, I do visit the forum to quickly see news ( Updates etc. ).

As I mentioned before, thanks for all help and be back soon with new battery fitted, hopefully the problem
My System SpecsSystem Spec
20 Jan 2016   #9
RolandJS

Windows 7 Professional 64-bit
 
 

Sometimes a laptop gets too hot and suddenly shuts down. Maybe buy and use an usb/ac powered external cooling assembly? I have one for each of my two laptops, one is definitely hotter-running than the other, even though same brand, same class. Ooops, I just noticed this is in the BSOD section, I'm not sure if my comment fits or not. However, heat being an enemy of electronics, having a cooling assembly can't hurt.
My System SpecsSystem Spec
20 Jan 2016   #10
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by RolandJS View Post
Sometimes a laptop gets too hot and suddenly shuts down. Maybe buy and use an usb/ac powered external cooling assembly? I have one for each of my two laptops, one is definitely hotter-running than the other, even though same brand, same class. Ooops, I just noticed this is in the BSOD section, I'm not sure if my comment fits or not. However, heat being an enemy of electronics, having a cooling assembly can't hurt.
Well Roland at this point I think all kind of ideas about why the laptop might have crashed, are welcome.
My System SpecsSystem Spec
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 Laptop goes dead after about 10 min.




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