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Windows 7: BSOD during normal work and placing computer into sleep mode

21 Jan 2016   #1
0kazaki

Windows & Enterprise 64-bit
 
 
BSOD during normal work and placing computer into sleep mode

I don't actually see the BSOD when I put it into sleep, but when it's happened, it takes a long time to "sleep" before it unexpectedly shuts off, and then I have to boot up the computer again I get the whole "window did not shut off properly screen", and I get the message about the minidumps when I get back into windows.

Thanks For The help.




Attached Files
File Type: zip M148V342Q1-Thu_01_21_2016__10015_18.zip (89.1 KB, 2 views)
My System SpecsSystem Spec
.
21 Jan 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello Okazaki and welcome to Sevenforums!

Could you please run this and post back!
Blue Screen of Death (BSOD) Posting Instructions

We need the whole log as it also gives us information about your system and information about your version of Windows.

Cheers /Boris
My System SpecsSystem Spec
21 Jan 2016   #3
0kazaki

Windows & Enterprise 64-bit
 
 

I thought I posted it right the first time, I ran it again, and at the end I got a access is denied, but here is the zip file that was formed.

But, lets try this again, if something else can be done, i'll do what i can.


Attached Files
File Type: zip M148V342Q1-Thu_01_21_2016_181046_45.zip (89.1 KB, 1 views)
My System SpecsSystem Spec
.

22 Jan 2016   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by 0kazaki View Post
I thought I posted it right the first time, I ran it again, and at the end I got a access is denied, but here is the zip file that was formed.

But, lets try this again, if something else can be done, i'll do what i can.
Now that you said you got an access denied message, I'm wondering if you simply have to right click the dm-log collector.exe and select run as administrator.

Are you the only user of this machine or are there several?
My System SpecsSystem Spec
22 Jan 2016   #5
axe0

Windows 10 Pro
 
 

The DM Log Collector should be always running as administrator, without some files can't be collected.
Quote:
4. If prompted by UAC then, click/tap on Yes (Windows 7/8) or Continue (Vista).
My System SpecsSystem Spec
22 Jan 2016   #6
0kazaki

Windows & Enterprise 64-bit
 
 

There are multiple users, but I do have admin access. I did right-click and run as administrator. The acces is denied error appears at the very end. Is there something in particular I can just grab and upload.

Of note, I did have toanually add myself to the admin/privileges list of the zip file to be able to upload it, otherwise it said I had insufficient privileges.
My System SpecsSystem Spec
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 BSOD during normal work and placing computer into sleep mode




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