BSOD during normal work and placing computer into sleep mode


  1. Posts : 3
    Windows & Enterprise 64-bit
       #1

    BSOD during normal work and placing computer into sleep mode


    I don't actually see the BSOD when I put it into sleep, but when it's happened, it takes a long time to "sleep" before it unexpectedly shuts off, and then I have to boot up the computer again I get the whole "window did not shut off properly screen", and I get the message about the minidumps when I get back into windows.

    Thanks For The help.
      My Computer


  2. Posts : 1,436
    Windows 7 Home Premium
       #2

    Hello Okazaki and welcome to Sevenforums! :)

    Could you please run this and post back!
    Blue Screen of Death (BSOD) Posting Instructions

    We need the whole log as it also gives us information about your system and information about your version of Windows.

    Cheers /Boris :)
      My Computer


  3. Posts : 3
    Windows & Enterprise 64-bit
    Thread Starter
       #3

    I thought I posted it right the first time, I ran it again, and at the end I got a access is denied, but here is the zip file that was formed.

    But, lets try this again, if something else can be done, i'll do what i can.
      My Computer


  4. Posts : 1,436
    Windows 7 Home Premium
       #4

    0kazaki said:
    I thought I posted it right the first time, I ran it again, and at the end I got a access is denied, but here is the zip file that was formed.

    But, lets try this again, if something else can be done, i'll do what i can.
    Now that you said you got an access denied message, I'm wondering if you simply have to right click the dm-log collector.exe and select run as administrator.

    Are you the only user of this machine or are there several?
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    The DM Log Collector should be always running as administrator, without some files can't be collected.
    4. If prompted by UAC then, click/tap on Yes (Windows 7/8) or Continue (Vista).
      My Computer


  6. Posts : 3
    Windows & Enterprise 64-bit
    Thread Starter
       #6

    There are multiple users, but I do have admin access. I did right-click and run as administrator. The acces is denied error appears at the very end. Is there something in particular I can just grab and upload.

    Of note, I did have toanually add myself to the admin/privileges list of the zip file to be able to upload it, otherwise it said I had insufficient privileges.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:56.
Find Us