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Windows 7: Recurring BSOD during gameplay and not, bugcheck

21 Jan 2016   #1
wc3bsodmayne

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Recurring BSOD during gameplay and not, bugcheck

Was getting a lot of BSOD while playing warcraft 3 but today I had one randomly while not running any games. Been having this problem for a while, thought I fixed it by downloading new drivers but nope.

These messages come up in event viewer: Event 1001 - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80003cf2970, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP.

Event 6008 - The previous system shutdown at 9:50:54 PM on ‎1/‎21/‎2016 was unexpected.

I attached the dm log collector files




Attached Files
File Type: zip DEVIN-PC-Thu_01_21_2016_215717_99.zip (4.31 MB, 6 views)
My System SpecsSystem Spec
.
22 Jan 2016   #2
axe0

Windows 10 Pro
 
 

Please update the BIOS to version A08 and see if that improves anything.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

My System SpecsSystem Spec
22 Jan 2016   #3
wc3bsodmayne

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please update the BIOS to version A08 and see if that improves anything.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

Hi I updated the BIOS and will see if I BSOD again. I also updated system specs
My System SpecsSystem Spec
.

23 Jan 2016   #4
wc3bsodmayne

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I went a few games without crashing after updating BIOS but I was waiting for a game to fill up (not actually in game) and it froze with looping sound and graphics distortion.

Noticed this new error (though not from the time of the crash, nothing new there just (Realtek PCIe GBE Family Controller is disconnected from network)): The device, \Device\Harddisk0\DR0, has a bad block. Event ID 7
My System SpecsSystem Spec
24 Jan 2016   #5
axe0

Windows 10 Pro
 
 




Recurring BSOD during gameplay and not, bugcheck Diagnostics Test Recurring BSOD during gameplay and not, bugcheck
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk
Disk Check - Windows 7 Help Forums

Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
Let me know what the results are
  • of the error scan,
  • make a screenshot of the health of every hard drive and post the screenshots,
  • post screenshots with the benchmark of the
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.
My System SpecsSystem Spec
24 Jan 2016   #6
wc3bsodmayne

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Passed the Short DST, and the short generic. The long generic failed at 1%

I have run checkdisk before and I believe it "repaired bad sectors" but I can give it another go in a bit.

Downloaded hd tune pro and ran error scan, it's still scanning atm but there is only one "damaged" sector so far, it says 6 - Error At 16331 MB (LBA 33446080) and 7 - Error At 16331 MB (LBA 33446208).

Under health on hd tune pro the Description says: Number of unstable sectors: 73 under sector "C5" with the numbers Current: 200 and Worst: 200


Attached Thumbnails
Recurring BSOD during gameplay and not, bugcheck-bsod.png  
My System SpecsSystem Spec
24 Jan 2016   #7
axe0

Windows 10 Pro
 
 

You can stop running tests, you need to backup the data and replace the hard drive.
My System SpecsSystem Spec
31 Jan 2016   #8
wc3bsodmayne

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Got the hard drive replaced, still BSODing. New log collector files.


Attached Files
File Type: zip GODDARD-PC-Sun_01_31_2016_201743_01.zip (692.2 KB, 1 views)
My System SpecsSystem Spec
04 Feb 2016   #9
axe0

Windows 10 Pro
 
 

Bumping threads in any way is not allowed!

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
Recurring BSOD during gameplay and not, bugcheck-ss-2015-12-13-01.09.13-.png
Code:
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

0: kd> lmvm atikmpag
start             end                 module name
fffff880`04d27000 fffff880`04dcf000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Aug 04 03:42:28 2015 (55C01884)
    CheckSum:         000AF3B6
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


My System SpecsSystem Spec
09 Feb 2016   #10
wc3bsodmayne

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Bumping threads in any way is not allowed!

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
Attachment 381059
Code:
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

0: kd> lmvm atikmpag
start             end                 module name
fffff880`04d27000 fffff880`04dcf000   atikmpag   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Aug 04 03:42:28 2015 (55C01884)
    CheckSum:         000AF3B6
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I uninstalled my AMD drivers and reinstalled with custom options but I am still BSODing in game (not every game but the display adapter crapping out for a few seconds and usually recovering happens every game. New files.


Attached Files
File Type: zip GODDARD-PC-Tue_02_09_2016_212439_09.zip (778.9 KB, 2 views)
My System SpecsSystem Spec
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