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Windows 7: BSOD when rendering in Premiere Pro CC

23 Jan 2016   #1
spektr

Windows 7 Home Premium 64bit
 
 
BSOD when rendering in Premiere Pro CC

I am getting BSOD while rendering even short videos on the pretty low quality. Problem appeared just few days ago, it causes some problems though. Computer crashes in the middle of rendering process.
There was no recent changes made to the system.




Attached Files
File Type: zip TANIA-VAIO-2016_01_23_153251,48.zip (1.60 MB, 1 views)
My System SpecsSystem Spec
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23 Jan 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello spektr and welcome to Sevenforums!

Although no BitDefender driver was specifically named as the probable cause in any of the BSOD dumps, the process listed was vsserv.exe, which is in fact BitDefender. This does not guarantee that BitDefender is the culprit, but it is a good place to start.

The bugcheck on both BSODs was the same - 0x4a - thread is transitioning back to user mode with an invalid IRQL.

Remove BitDefender - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Re-boot upon completion.

If you haven't done so already, run the Zone Alarm removal tool to assure all remnants are gone - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

And install MSE as a replacement for the time being:
Microsoft Security Essentials - Microsoft Windows

Cheers! Boris
My System SpecsSystem Spec
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 BSOD when rendering in Premiere Pro CC




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