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Windows 7: Bsod irql_not_less_than_or_equal

23 Jan 2016   #1
re11ding

Windows 7 Ultimate x64
 
 
Bsod irql_not_less_than_or_equal

Windows 7 Ultimate SP1 x64
Original installed OS was Windows 8.1 x64
The machine itself and everything in it is about 2 years old

CPU - 4th generation Intel® Core™ i7-4700MQ (2.40GHz 1600MHz 6MB)
Graphics Card - NVIDIA® GeForce® GT 755M 2GB
Lenovo Y410P Laptop

Long story short, recently my computer has been blue screening around 1 to 2 times every week. Oddly, the blue screen doesn't show, it's just a black screen that flickers until it finally reboots. Either way, I really don't like my computer rebooting without warning at any possible point so I came here in hopes to get it fixed up.

I have attempted both SFC /scannow and chkdsk, both appearing in the clear with no errors to speak of. I have also ran Memtest86 and no errors to speak of either. As far as I'm aware, I haven't installed any new drivers since and before this issue started.




Attached Files
File Type: zip JONNYPC-Fri_01_22_2016_110602_39.zip (1.59 MB, 3 views)
My System SpecsSystem Spec
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23 Jan 2016   #2
BorisTheAnimal

Windows 7 Home Premium
 
 

Hello Jonny and welcome to Sevenforums!

I've looked through the dmp files and they don't really point to anything specific that makes your computer crash, however I did find an entry in your eventlog that says that when your PC crashed it registered really high degrees in your laptop.

So what I would recommend you to do is to buy if you can get your hands on a can of compressed air to clean out the fans and if you are tech savvy enough to do a disassembly to further clean it.

Also I would recommend that you update your system:
Laptops and netbooks :: IdeaPad Y Series laptops :: IdeaPad Y410p Notebook - Lenovo Support (US)

Cheers! Boris
My System SpecsSystem Spec
23 Jan 2016   #3
re11ding

Windows 7 Ultimate x64
 
 

Oh huh. I didn't think overheating was the issue. Usually when crashing occurs, I'm not doing anything heavy. How strange. I'll see what I can do about getting that fan cleaned up though. When it comes to updating, do you mean the bios? I'm not sure which ones I should specifically be updating here.
My System SpecsSystem Spec
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26 Jan 2016   #4
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by re11ding View Post
Oh huh. I didn't think overheating was the issue. Usually when crashing occurs, I'm not doing anything heavy. How strange. I'll see what I can do about getting that fan cleaned up though. When it comes to updating, do you mean the bios? I'm not sure which ones I should specifically be updating here.
Well with updating, anything and everything that has got to do with system stability really.
My System SpecsSystem Spec
26 Jan 2016   #5
re11ding

Windows 7 Ultimate x64
 
 

Alright. In the meantime, another crash occurred. I have the dmp file attached.


Attached Files
File Type: zip 012616-63118-01.zip (35.7 KB, 3 views)
My System SpecsSystem Spec
26 Jan 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
just a thought

AS you downgraded,
I would check Lenovo's site for your model to see if they made any specific changes for 7 to 8, you may have to reverse them.

Roy
My System SpecsSystem Spec
26 Jan 2016   #7
BorisTheAnimal

Windows 7 Home Premium
 
 

Yeah do as Roy suggested but if you don't find anything, run driver verifier

Create a system restore point...

I would recommend that you run driver verifier. It will stress test your system and point out what is causing your system to crash

1) Open an elevated command prompt and run as administrator.
2) Type "verifier /standard /all"
3) Reboot your machine
4) Run machine again until it crashes which shouldn't take long.
5) Verifier should list the faulty driver, once known uninstall the bad driver and re-install a good one.

After the crash & reboot, go into safe mode (during post press and hold F8).

Once into safe mode disable driver verifier
1) Open an elevated command prompt as an administrator.
2) Type "verifier /reset"
3) Reboot your machine
My System SpecsSystem Spec
26 Jan 2016   #8
re11ding

Windows 7 Ultimate x64
 
 

It crashed almost immediately. Welp, second edit now. The driver that made it crash is certainly not the culprit I'm pretty certain. I've had this driver installed for much longer than the issue started to arise. Is there anyway to have Driver Verifier ignore this driver while it checks for drivers?

The driver is for using DS3 Controllers on a windows system since plugging into the controller doesn't work by default, in case anyone was wondering.

As for Lenovo and finding any information in regards to the transition between 7 to 8, I didn't find anything. It seems all they did when they made the transition was change the OS.


Attached Files
File Type: zip 012616-31964-01.zip (19.4 KB, 1 views)
My System SpecsSystem Spec
27 Jan 2016   #9
BorisTheAnimal

Windows 7 Home Premium
 
 

You said in your original post that when these crashes occurred you didn't see a blue screen rather a black one, have you tried to uninstall graphics drivers, reboot and reinstall them?

Not that I think that this is the final fix but just as a test.
My System SpecsSystem Spec
27 Jan 2016   #10
re11ding

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by BorisTheAnimal View Post
You said in your original post that when these crashes occurred you didn't see a blue screen rather a black one, have you tried to uninstall graphics drivers, reboot and reinstall them?

Not that I think that this is the final fix but just as a test.
This is entirely true. I never thought of trying that. I just hope that Nvidia doesn't go and throw away all my settings once I try this. I will give that a shot on both the intel and nvidia drivers. I can't believe I'm saying this, but it'd be nice if the BSOD happened a little more frequently to even know if anything we've tried ever fixes the problem or not.

I also meant to mention, the BSOD was visible. It wasn't a flickering black screen like usual when Driver Verifier made the computer crash. Meaning either that whatever causes the crash causes that to occur or it's just something my computer does when it BSODs when fully booted, but I have no way to test that as far as I know, like a way to cause an intentional blue screen. The BSOD verifier caused happened before the "Starting Windows" even showed up.

EDIT: I have done so, uninstalled the drivers and reinstalled them. I actually have a good feeling about this to be honest, despite you saying it may not be the initial fix. I only think it may do the trick as I realized that my latest Nvidia driver update was installed on 12/31/15. This is the only kind of driver installation I did in that month and perfectly fits to where the issue starting several days later began to occur. We'll have to see how it goes.
My System SpecsSystem Spec
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