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Windows 7: BSOD possibly from Nvidia nvlddmkm.sys Driver

30 Jan 2016   #1
Terrek

Windows 7 Home Premium 64bit
 
 
BSOD possibly from Nvidia nvlddmkm.sys Driver

Ok, it seems I posted this on the wrong forum originally, as I had to recreat my account there, but this site had no record of my posts on this issue. BSOD possibly from Nvidia Drivers | Windows 7 Forums

Anyway, I was playing Star Trek Online the other day, and suddenly my PC completely froze up. Mouse and keyboard would not respond either. I hit the reset button and when it tried to start up I got BSOD, mentioning nvlddmkm.sys. The computer will only start up in safe mode now. I tried running disk check, which took over 6 hours and found nothing, and I tried the Windows Memory Diagnostic tool, which made it to 21% and then made no further progress in over an hour. I have since run it to completion and it found no issues.

I also tried uninstalling my Nvidia drivers, but have had numerous issues with that, telling me certain ones cannot be uninstalled in safe mode, specifically the PhysX driver. I downloaded and tried to install latest driver for my card, a 560TI, but says that it cannot install in safe mode either.

I tried to run Speccy, and it cannot access all of the computer components either.....CPU-Z also encounters an error on start, and won't display my memory cards.
I ran MemTest from a disk for 5 passes, which took over 6 hours and no errors were listed.

I'm not sure what had caused all this, I have not updated my drivers in the last few weeks, since before the holidays, and not had an issue. The only thing new with this PC is the mouse. My Logitech G500 starting turning on and off repeatedly, in all USB ports. I tried a friends HP mouse and this issue stopped, so I doubt it was the USB ports. Last week I bought a new Logitech G502 Proteus Core and haven't had any issues with it so far.

After disabling the Graphics Cards Adapter Driver, as shown in the second attached picture, my computer is able to start up in normal mode. However, even after installing the latest drivers for my card, I get the BSOD again, because it re-enables the above driver....

Does this mean my video card is dying?

I should also note that I have run MalwareBytes and SuperAntispyware in safe mode multiple times, and neither have detected anything except tracking cookies. However, all of my System Restore Points are gone....which suggests it could have been triggered by a virus or malware, but I don't know for certain.

The link at the beginning of the post includes all information I provided before, including the last 5 mini memory dumps from 1/27/15. I have not updated them since then, because I am having the same issue....I'm not sure if they are needed or if they are included in the DM Log Collector zip file..... but the mini dumps appear to be too large for this forum....


Thank you in advance to anyone who offers advice.




Attached Thumbnails
BSOD possibly from Nvidia nvlddmkm.sys Driver-blue-screen-1.jpg   BSOD possibly from Nvidia nvlddmkm.sys Driver-computer-issue-culprit.jpg  
Attached Files
File Type: zip CRAIG-GAMER-Fri_01_29_2016_235547_80.zip (2.89 MB, 2 views)
My System SpecsSystem Spec
.
30 Jan 2016   #2
bitplayer

Windows 7 Home X64
 
 

The most recent Nvidia drivers have been a total disaster. Just check their forums. Its a nightmare. Just use a program called Display Driver Uninstaller or DDU and it will totally wipe any and all remnants of your display driver, then reinstall the last good one for your setup.
My System SpecsSystem Spec
30 Jan 2016   #3
Terrek

Windows 7 Home Premium 64bit
 
 

Ahh, well the thing is, I think I was still using the previous drivers when this all started, version 359.06 vs. the newest one 361.75. I also noticed last night that the Sleep and Hibernate options are greyed out under the Shut Down options.

I will give DDU a try and see if that works, thanks bitplayer.


Attached Thumbnails
BSOD possibly from Nvidia nvlddmkm.sys Driver-sleep-disabled.jpg  
My System SpecsSystem Spec
.

30 Jan 2016   #4
Terrek

Windows 7 Home Premium 64bit
 
 

Unfortunately, DDU does not seem to have worked. I ran it successfully, and started up in Normal mode. I proceeded to install an older Nvidia driver, 359.00, but upon restart, I got the same BSOD as before... And once again Sleep and Hibernate are disabled

I'm at a loss again as to what to do.
My System SpecsSystem Spec
02 Feb 2016   #5
Terrek

Windows 7 Home Premium 64bit
 
 

Don't know if this is helpful, but here is the Display Driver Uninstaller Log.


Also, I noticed that after I ran DDU and reinstalled Nvidia driver, the computer reinstalled 4 Audio Drivers that all had the same name....


Also is an image of BlueScreenView. It seems to be flagging 3 files in red...


Attached Thumbnails
BSOD possibly from Nvidia nvlddmkm.sys Driver-after-ddu.jpg   BSOD possibly from Nvidia nvlddmkm.sys Driver-bluescreenview1.jpg  
Attached Files
File Type: log 2016 _1_30_11_18_28_DDULog.log (141.8 KB, 0 views)
My System SpecsSystem Spec
02 Feb 2016   #6
Terrek

Windows 7 Home Premium 64bit
 
 

Update: Today I ran DDU again, restarted, ran it a second time. Then ran Windows Startup Repair.
Next, I tried installing the Nvidia drivers that came with my graphics card from the disk. The computer immediately started to get the same BSOD upon trying to restart...

So again I'm back to square one here, I can only run the computer in safe mode or with the Display Adapter driver disabled, all other drivers do not seem effecting start up as long as the Adapter is disabled.
My System SpecsSystem Spec
02 Feb 2016   #7
bitplayer

Windows 7 Home X64
 
 

Tried a full reinstal
My System SpecsSystem Spec
02 Feb 2016   #8
Terrek

Windows 7 Home Premium 64bit
 
 

of what?
My System SpecsSystem Spec
02 Feb 2016   #9
bitplayer

Windows 7 Home X64
 
 

Quote   Quote: Originally Posted by Terrek View Post
of what?
Windows. Have you tried doing a full wipe?

Also, I just noticed in your first BSOD pick there is pretty serious artifacting going on there on the screen. Are you getting that regularly? That could for sure be a sign of either an improperly installed or dying GPU.
My System SpecsSystem Spec
02 Feb 2016   #10
axe0

Windows 10 Pro
 
 




BSOD possibly from Nvidia nvlddmkm.sys Driver Diagnostic test BSOD possibly from Nvidia nvlddmkm.sys Driver
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
My System SpecsSystem Spec
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 BSOD possibly from Nvidia nvlddmkm.sys Driver




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