Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Gaming Atikmdag.sys error

02 Feb 2016   #1
AndySul

Windows 7 Premium 64
 
 
BSOD Gaming Atikmdag.sys error

I've been having BSOD's for approximately 2 months. Currently averaging 2 or 3 a week

I've spent the last month trying to resolve the issue and I've tried multiple fixes which have been suggested via various forums / threads - Found some unrelated errors and fixed those but the Atikmdag.sys errors still continue (though the frequency of BSOD's appears to have slowed down somewhat (was originally daily -)

Rather than going through everything that I've done, thought it would be better to post my BSOD report and start again from scratch.

Any help with this matter greatly appreciated




Attached Files
File Type: zip ANDYS-PC-02_02_2016__73655_42.zip (1.99 MB, 1 views)
My System SpecsSystem Spec
.
02 Feb 2016   #2
axe0

Windows 10 Pro
 
 

Please uninstall Gigabyte software for the time of troubleshooting as it is known for causing bluescreens.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
BSOD Gaming Atikmdag.sys error-ss-2015-12-13-01.09.13-.png
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

0: kd> lmvm atikmdag
start             end                 module name
fffff880`0f077000 fffff880`107be000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Dec 04 18:14:28 2015 (5661C9F4)
    CheckSum:         016E06B6
    ImageSize:        01747000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4


My System SpecsSystem Spec
03 Feb 2016   #3
AndySul

Windows 7 Premium 64
 
 

Removed two pieces of Gigabyte software

Downloaded and ran DDU in safemode, removing all AMD

Dowloaded and installed AMD drivers only, unchecking all the other rubbish which comes with it.

Will give it a go, may take a day or two of testing before I get back to you (depends upon how much gaming the wife permits )

Many thanks for your assistance - will let you know

Andy
My System SpecsSystem Spec
.

09 Feb 2016   #4
AndySul

Windows 7 Premium 64
 
 

Had a BSOD again last night - Atikmdag.sys and atikmdag.sys whilst gaming

Potentially may have resolved the matter but want to leave it a couple more days to make sure, plus will record here what the potential problem was, how I found it and what I've done so if in a couple of days I can report back its sorted then this thread may help someone else in the future


Before I posted post the most recent BSOD, thought I'd run several basic checks again to see if I could pre-empt bothering anyone. Scan Disk, SFC /Scannow, Driver Verifier and memtest. All came back with no errors.

Whilst running memtest I noticed it stated my CPU temperature was 84c. GPU temperature is something I keep an eye on whilst gaming, but to date I haven't bothered with the CPU temperature. Downloaded Core Temp and Speedfan which monitor CPU temperature and booted up my game - CPU temp, when under load, quickly rose to 100c.

Ripped the comp apart this morning, gave it a good clean (which I often do) but this time I replaced the thermal paste between the CPU and Heatsink. Booted it back up, put it under load and CPU now running at a comfortable 48c.

Anyway, wont be certain for a couple more days that the BSOD's are fixed, will be seriously F*^%* off if they aren't. - will keep the thread open and report back then -
My System SpecsSystem Spec
10 Feb 2016   #5
AndySul

Windows 7 Premium 64
 
 

Much to my disappointment - another BSOD tonight whilst gaming (all temps were fine at the time)

Due to previously cleaning my system, I've only got the dump file from this crash (see previous attachment for earlier ones)

Any help with his matter greatly appreciated as I've spent hours trawling the forums to no avail.

Thanks in anticipation of your assistance

Andy


Attached Files
File Type: zip ANDYS-PC-10_02_2016_234014_84.zip (1.93 MB, 1 views)
My System SpecsSystem Spec
11 Feb 2016   #6
axe0

Windows 10 Pro
 
 

See if the hotfix helps AMD Radeon Software Crimson Edition 16.1.1 Hotfix Release Notes
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 18, {fffffa8006742730, fffffa800961a760, 1, 1}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+2a354 )

Followup: MachineOwner

0: kd> lmvm atikmdag
start             end                 module name
fffff880`0f041000 fffff880`10788000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Fri Dec 04 18:14:28 2015 (5661C9F4)
    CheckSum:         016E06B6
    ImageSize:        01747000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
11 Feb 2016   #7
AndySul

Windows 7 Premium 64
 
 

Many thanks for your time for looking at this.

Ran DDU, unistalled previous drivers, installed suggested drivers - drivers only from package.

Will give it a go and report back in a day or two, sooner if I have a BSOD
My System SpecsSystem Spec
11 Feb 2016   #8
axe0

Windows 10 Pro
 
 

Keep me posted
My System SpecsSystem Spec
12 Feb 2016   #9
AndySul

Windows 7 Premium 64
 
 

Not good news I'm afraid, another today at 10:36 hrs. This time 'whoCrashed' (which is the limit of my BSOD workings) states the usual Atikmdag.sys and ntoskrnl.exe. Ntoskrnl I've seen a couple times before, probably comes up in 1 in 4 crashes alongside Atikmdag.sys.

Upload info attached

Going to try a couple of things incase its game specific - So unless something leaps out of the logs at you don't worry about it too much as I'll give it a couple more days my side and try a couple of things (one of which is rolling back the GPU drivers)


Attached Files
File Type: zip ANDYS-PC-12_02_2016_124242_41.zip (1.56 MB, 2 views)
My System SpecsSystem Spec
12 Feb 2016   #10
axe0

Windows 10 Pro
 
 

ntoskrnl.exe --> never the cause, it is the core of Windows which is protected in many ways. It is could be marked, because it is the last active.

Try update F9 for the BIOS
GIGABYTE - Motherboard - Socket 1155 - GA-Z77-DS3H (rev. 1.0)
Code:
BIOS Version:              American Megatrends Inc. F2, 09/03/2012
My System SpecsSystem Spec
Reply

 BSOD Gaming Atikmdag.sys error




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD, atikmdag.sys error
I have been getting a BSOD error saying that atikdmag.sys had some error. This usually occurs while browsing files using explorer. Things i have tried: tried general system clean up, (spy/bloat/mal)ware (spybot S&D) and Antivirus (avast) sweeps Uninstalled ati drivers, no error received while...
BSOD Help and Support
BSOD Crossfire Gaming, HD7870. (atikmdag+0x7C1DD)
As i said ive just installed the 2 x HD7870 and a brand new 750 w PSU. Cleensweeped the Displaydrivers and reinstalled amd 14.4 catalyst suit. As soon as i try to play or do a gpu test i get BSOD. Here: System Information (local)...
BSOD Help and Support
BSOD While Gaming 0xA0000001 Atikmdag.sys
Hello, I have been having on ongoing issues with atikmdag.sys. This all started with BF3 after playing for 10 minutes, than it happened again, after about 1 hour and 30 minutes in. Then I move onto Borderlands 2 a few days later, and about 2 hours in, same exact BSOD. Then after about 3 hours in...
BSOD Help and Support
BSOD caused by the following module: atikmdag.sys (atikmdag+0x19C6D)
I hope anybody can help me....i already have the latest drivers but i still get BSOD's
BSOD Help and Support
BSOD atikmdag.sys and other errors during gaming
Hi everyone, After a long time of trying to fix this problem by myself, i turn to the pro's for help:geek: I've been having a lot of BSOD errors while playing games and occasionally during browsing / playing movies on my pc. The most common error messages include: BAD_POOL_CALLER...
BSOD Help and Support
BSOD when gaming, mainly WoW and sometimes League of Legends, atikmdag
Hi there, I just received my new pc. I have been trying some games out on it. However aftetr playing WoW for about 10 minutes my pc BSODs. Also LoL crashes alot (about twice per game) and some times causes a BSOD. The problem I seem to be having is related to atikmdag.sys. I have uploaded a...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App