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Windows 7: BSOD (atikmpag.sys) while playing games

02 Feb 2016   #1
butchzxc

Windows 7 Home Premium x64
 
 
BSOD (atikmpag.sys) while playing games

Solutions tried:
1. formatting (tried once)
2. installing latest display driver
3. using the "expand.exe atikmpag.sy_ atikmpag.sys" command


BSOD still occurs.

Here's my DMP file.




Attached Files
File Type: zip BUTCHZXC-Tue_02_02_2016_162718_54.zip (1.10 MB, 1 views)
My System SpecsSystem Spec
.
02 Feb 2016   #2
georgeks

Windows 10 Pro x64
 
 

Hello butchzxc and Welcome to Seven Forums


I want to remind you that Laptop manufacturers use their own versions of Graphics Drivers (as their chips are also specialized to that manufacturer's specifications).

Have you tried the latest available driver from the manufacturer of your Laptop?
My System SpecsSystem Spec
02 Feb 2016   #3
axe0

Windows 10 Pro
 
 

Please check Toshiba for graphics driver updates and BIOS updates.
Satellite L840-BT2N22 Support | Toshiba
Please be prepared for possible problems that may occur when updating the BIOS, it happens rarely but backup your stuff before updating the BIOS.
Code:
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

0: kd> lmvm atikmpag
start             end                 module name
fffff880`04706000 fffff880`047ae000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Jul 16 03:13:26 2015 (55A70536)
    CheckSum:         000B2165
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
.

03 Feb 2016   #4
butchzxc

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by georgeks View Post
Hello butchzxc and Welcome to Seven Forums


I want to remind you that Laptop manufacturers use their own versions of Graphics Drivers (as their chips are also specialized to that manufacturer's specifications).

Have you tried the latest available driver from the manufacturer of your Laptop?
Quote   Quote: Originally Posted by axe0 View Post
Please check Toshiba for graphics driver updates and BIOS updates.
Satellite L840-BT2N22 Support | Toshiba
Please be prepared for possible problems that may occur when updating the BIOS, it happens rarely but backup your stuff before updating the BIOS.
Code:
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

0: kd> lmvm atikmpag
start             end                 module name
fffff880`04706000 fffff880`047ae000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Jul 16 03:13:26 2015 (55A70536)
    CheckSum:         000B2165
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Thanks for answering @georgeks and @axe0. Ill try downloading updates from toshiba. Hope it fix my problem.

Edit: Is it ok to get updates from different toshiba product? Say ill get from Toshiba L840-BT2N22 but my is L840-A838.
My System SpecsSystem Spec
19 Feb 2016   #5
butchzxc

Windows 7 Home Premium x64
 
 

Done doing this stuffs:

1. Installing display driver updates from my manufacturer.
2. Updating my BIOS

Problem still occurs..
My System SpecsSystem Spec
19 Feb 2016   #6
axe0

Windows 10 Pro
 
 

Just to note, we don't know if you edit a post which is why editing is usually not recommended to do

Quote:
Edit: Is it ok to get updates from different toshiba product? Say ill get from Toshiba L840-BT2N22 but my is L840-A838.
Simply: not ok
My System SpecsSystem Spec
19 Feb 2016   #7
butchzxc

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by axe0 View Post
Just to note, we don't know if you edit a post which is why editing is usually not recommended to do

Quote:
Edit: Is it ok to get updates from different toshiba product? Say ill get from Toshiba L840-BT2N22 but my is L840-A838.
Simply: not ok
Yeah I thought so. Anyway, I can open/use my laptop now when the display driver is not installed. Anymore suggestions to make?
My System SpecsSystem Spec
19 Feb 2016   #8
axe0

Windows 10 Pro
 
 

If you upload a new zip we can make suggestions.
My System SpecsSystem Spec
19 Feb 2016   #9
butchzxc

Windows 7 Home Premium x64
 
 

Here's another one..


Attached Files
File Type: zip BUTCHZXC-Sat_02_20_2016__94356_46.zip (274.8 KB, 1 views)
My System SpecsSystem Spec
20 Feb 2016   #10
axe0

Windows 10 Pro
 
 

Please check Toshiba for BIOS updates
http://support.toshiba.com/support/m...eeText=3380652

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

My System SpecsSystem Spec
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