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Windows 7: BSOD when using Chrome the past 2 days, also Chrome Tab crashing

07 Feb 2016   #21
JSleek

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Laith View Post
Everything seems okay to me. Can you please install all recommended updates from Windows Update?
This is what Windows Update says (I don't want to upgrade to Windows 10 though):

Also, in Windows Update settings, Recommended updated and Important updates are set to install automatically daily, so according to this, my computer is fully up to date.




Attached Images
BSOD when using Chrome the past 2 days, also Chrome Tab crashing-windows-update.png 
My System SpecsSystem Spec
.
07 Feb 2016   #22
axe0

Windows 10 Pro
 
 

Remove your reservation in the Windows 10 GWX app and change your Windows Update settings to not treat recommended updates the same as important updates.

Also remove the downloaded files which you can find when you enable hidden files.
My System SpecsSystem Spec
07 Feb 2016   #23
JSleek

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Remove your reservation in the Windows 10 GWX app and change your Windows Update settings to not treat recommended updates the same as important updates.

Also remove the downloaded files which you can find when you enable hidden files.
How do I remove my reservation?

I have now changed it to not treat recommended updates the same as important updates.

How do I enable these hidden files you speak about?
My System SpecsSystem Spec
.

07 Feb 2016   #24
Laith

Windows 10 Professional x64
 
 

Go to the start menu and search for "Folder Options", click "View" and click "Show hidden files, folders and drives" option.
My System SpecsSystem Spec
07 Feb 2016   #25
JSleek

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Laith View Post
Go to the start menu and search for "Folder Options", click "View" and click "Show hidden files, folders and drives" option.
Ok. So now which folder do I remove the hidden files from?
My System SpecsSystem Spec
07 Feb 2016   #26
daftshadow

Windows 10 64-Bit
 
 

I would like to chime in that you're not the only one experiencing this issue. Almost the same thing is happening to me recently since it all began on or around last Friday 2/5. From my knowledge I didn't install any new hardware or device driver unless something slipped through the cracks like an auto update. The bsods only occurs on Chrome and it happens at random times. Simply opening a new tab can cause it to bsod. I've started using Edge and FireFox without any issues. The error message I see on the bsod screen is "ndis_net_buffer_list_info_illegally_transferred".

I've tried the solutions mentioned before to no avail. I'm at lost ends here with this issue on Chrome.
My System SpecsSystem Spec
07 Feb 2016   #27
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by JSleek View Post
Quote   Quote: Originally Posted by Laith View Post
Go to the start menu and search for "Folder Options", click "View" and click "Show hidden files, folders and drives" option.
Ok. So now which folder do I remove the hidden files from?
Usually it is the folder that starts with C~Windows or something.
My System SpecsSystem Spec
07 Feb 2016   #28
JSleek

Windows 7 Home Premium 64bit
 
 

Quote:
Usually it is the folder that starts with C~Windows or something.
These are the only 3 hidden files in C:/Windows, I have attached a picture of them selected. Why should I delete these?
1.UKCpInfo.sys
2.WindowsShell.Manifest
3.WindowsShellUK.Manifest


Attached Thumbnails
BSOD when using Chrome the past 2 days, also Chrome Tab crashing-hidden-files.png  
My System SpecsSystem Spec
07 Feb 2016   #29
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by JSleek View Post
Quote   Quote: Originally Posted by axe0 View Post
Remove your reservation in the Windows 10 GWX app and change your Windows Update settings to not treat recommended updates the same as important updates.

Also remove the downloaded files which you can find when you enable hidden files.
How do I remove my reservation?

I have now changed it to not treat recommended updates the same as important updates.

How do I enable these hidden files you speak about?
When you open the Windows 10 GWX app, click on BSOD when using Chrome the past 2 days, also Chrome Tab crashing-ss-2015-09-17-02.19.25-.png in the left upper corner and click 'View reservation'.
Then click 'cancel reservation' and click 'cancel registration'


My System SpecsSystem Spec
07 Feb 2016   #30
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by JSleek View Post
Quote:
Usually it is the folder that starts with C~Windows or something.
These are the only 3 hidden files in C:/Windows, I have attached a picture of them selected. Why should I delete these?
1.UKCpInfo.sys
2.WindowsShell.Manifest
3.WindowsShellUK.Manifest
It is called $WINDOWS.~BT located in C:
My System SpecsSystem Spec
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 BSOD when using Chrome the past 2 days, also Chrome Tab crashing




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