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Windows 7: BSOD when using Chrome the past 2 days, also Chrome Tab crashing

07 Feb 2016   #41
axe0

Windows 10 Pro
 
 

[QUOTE=axe0;3213366]When you open the Windows 10 GWX app, click on Attachment 381353/QUOTE]
Try what I wrote in above quote, check the items you see, if there is one that says something like 'Reserve your copy' then your reservation has been removed.

Are you able to update Windows without installing Windows 10?

Please try following below



BSOD when using Chrome the past 2 days, also Chrome Tab crashing Diagnostic Test BSOD when using Chrome the past 2 days, also Chrome Tab crashing
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.



My System SpecsSystem Spec
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07 Feb 2016   #42
JSleek

Windows 7 Home Premium 64bit
 
 

Yes, believe it or not, I just got another BSOD, but this time whilst streaming a video on Firefox. This leads me to believe it is not browser related.

I have attached the BSOD picture, temperatures straight after restarting, and MS log


Attached Thumbnails
BSOD when using Chrome the past 2 days, also Chrome Tab crashing-bsod-4-small.png  
Attached Images
BSOD when using Chrome the past 2 days, also Chrome Tab crashing-cpu-temperature-3.png 
Attached Files
File Type: zip MINE-PC-07_02_2016_210905_39.zip (1.81 MB, 0 views)
My System SpecsSystem Spec
07 Feb 2016   #43
JSleek

Windows 7 Home Premium 64bit
 
 

[QUOTE=axe0;3213429]
Quote   Quote: Originally Posted by axe0 View Post
When you open the Windows 10 GWX app, click on Attachment 381353/QUOTE]
Try what I wrote in above quote, check the items you see, if there is one that says something like 'Reserve your copy' then your reservation has been removed.
I have now cancelled my reservation.

Quote:

Are you able to update Windows without installing Windows 10?
I'm not able to check for updates, but I am able to install updates, as shown in the picture below, some recently installed updates:


Quote:

Run MemTest86+ to analyse your RAM
I'll give it a go and report back.


Attached Thumbnails
BSOD when using Chrome the past 2 days, also Chrome Tab crashing-installed-updates.png  
My System SpecsSystem Spec
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07 Feb 2016   #44
axe0

Windows 10 Pro
 
 

Keep us posted
My System SpecsSystem Spec
07 Feb 2016   #45
JSleek

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Keep us posted
Posting from my Laptop now

Currently running the test, not even 1 pass through and I'm already getting thousands of errors. Attached a picture.

Should I continue to run the test or follow the rest of the guide and start switching out the sticks?


Attached Thumbnails
BSOD when using Chrome the past 2 days, also Chrome Tab crashing-memory-errors.png  
My System SpecsSystem Spec
07 Feb 2016   #46
axe0

Windows 10 Pro
 
 

Explains the memory management errors.

Next step is to determine if slots or sticks are causing the crashes.
Stop the test, keep 1 stick in 1 slot and run the test, when you see errors or 8 passes have completed alternate the slots and run the test again.
My System SpecsSystem Spec
08 Feb 2016   #47
JSleek

Windows 7 Home Premium 64bit
 
 

Bearing in mind I only have 2x4GB 1600Mhz sticks and only 2 slots on my motherboard, this was pretty easy to test.

MEMTEST86+ RESULTS:

Test 1 Both sticks in: Errors before pass 1
Test 2: Removed Stick 1, Stick 2 in SLOT 1: 16 passes, 0 errors.
Test 3: Stick 2 in SLOT 2: 9 passes, 0 errors.
Test 4: Stick 1 in SLOT 1: Errors before pass 1.
Test 5: Stick 1 in SLOT 2: Errors before pass 1.

This leads me to believe that RAM Stick 1 is the culprit and the cause behind my BSOD's.

Would I be correct in my findings?

I have attached a picture of the suspect below: (I also have pictures of all tests ran if necessary).

I will use my computer for the rest of the day with only Stick 2 inserted and watch out for any tab crashes/BSOD's.


Attached Thumbnails
BSOD when using Chrome the past 2 days, also Chrome Tab crashing-ram-stick-1-small.png  
My System SpecsSystem Spec
08 Feb 2016   #48
axe0

Windows 10 Pro
 
 

You are correct in your finding
My System SpecsSystem Spec
08 Feb 2016   #49
Laith

Windows 10 Professional x64
 
 

Well, that explains a whole lot.
My System SpecsSystem Spec
08 Feb 2016   #50
BorisTheAnimal

Windows 7 Home Premium
 
 

Corsair is really good when dealing with RMA's and stuff like that, you should really contact them for a replacement or refund if you've got the warranty under control.
My System SpecsSystem Spec
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 BSOD when using Chrome the past 2 days, also Chrome Tab crashing




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